94% Reviews
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93% Recommend
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246 reviews from our car dealer reviews community
Leave a review for Blackstone Motors Ltd
Leave a review

246 reviews from our car dealer reviews community

Leave a review for Blackstone Motors Ltd
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"As close to perfect as it could’ve been"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As my third Rolls-Royce, this one’s considerably more modern than my last. That one was 42 years old and had just 11,000 miles on the clock. My new Dawn is night and day — I’ve still not figured out all the features, but I’m really pleased with it. The chaps at Blackstone Motors were fabulous. I had an unexpected delay caused by banking limits but they were good enough to wait until midnight for me to complete the purchase once everything refreshed. I treated them to a curry for staying so late, and I’d say their service was as close to perfect as it could’ve been.

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Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Got the job done"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially I had an issue with rain water collecting in the footwell of my F-Pace, so I returned it to Blackstone for them help find and resolve the leak. I guess I found it slightly frustrating that I had to return the car in the first place, and the communication and timings could've been better. They got the job done though and the car's been fine since,

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Aftersales from Dealership in response to Got the job done

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Very helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All's going well with my Audi Q7. I dealt with who guys at Blackstone Motors who were both very helpful and efficient. I've scored four stars as nobodies perfect, but there's nothing they could've done better necessarily.

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Aftersales from Dealership in response to Very helpful

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"VOLVO XC90"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐️⭐️⭐️⭐️⭐️

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Aftersales from Dealership in response to VOLVO XC90

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"5 star all day long"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the moon hassle free and so easy. 5 star all day long

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Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"First class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Despite some glitches with the car, Kevin & Omar provided a first class service. Certainly not your normal 'pushy' car salesmen! They even returned 100% of our money without any quibbling, before the car was fixed and then, unprompted, offered to add a paint protection at no cost to us

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Aftersales from Dealership in response to First class service

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Would highly recommend."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent communication from the onset, comprehensive video and description of the car was very informative, regular updates from the lovely delivery driver of his eta and fantastic in depth walk through of the car on arrival.

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Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Mercedes GLS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mercedes GLS is really nice to drive, and I thought the team at Blackstone Motors were great. I was very happy with my overall experience.

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Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Very impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I will start by saying how lovely all of the team at Blackstone Motors were. They made the process so calming with no pushy sales tactics, and they thought everything through to make it easy. When I was collecting the car, they were washing it and making sure it was all nice for me. I was very impressed with everything.

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Aftersales from Dealership in response to Very impressed

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Aftersales from Dealership in response to 5 Stars

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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Dealership Information

We are used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future. 

We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.

We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road.  We can reassure you that you will be looked after long after you leave the forecourt.

There is a reason our customers regularly recommend us to friends and family.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
246 reviews4.8 out of 5 stars — Rated Excellent
Excellent
193
Very Good
52
Average
1
Poor
0
Terrible
0

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  • Contact Information

    Address

    Blackstone Motors Ltd
    Unit 16, Saxon Way Trading Centre Saxon Way
    Harmondsworth
    West Drayton
    UB7 0LW

    Get in touch

    020 3857 9870
    https://www.blackstonemotors.co.uk

    Opening times
    Mon 11:00 - 19:00
    Tue 11:00 - 19:00
    Wed 11:00 - 19:00
    Thu 11:00 - 19:00
    Fri 11:00 - 19:00
    Sat 11:00 - 19:00
    Sun 11:00 - 19:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Blackstone Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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