97% Reviews
replied to
92% Recommend
to friend


323 reviews from our car dealer reviews community
Leave a review for Blackstone Motors Ltd
Leave a review

323 reviews from our car dealer reviews community

Leave a review for Blackstone Motors Ltd
Leave a review
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"First class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I recently purchased a Bentley Bentayga from Blackstone Motors, and I am extremely happy with my purchase and experience. Having previously owned a Jaguar, I'm still trying to get use to the size difference, mainly with parking it, but the more I use it the more comfortable I'm becoming with it. The car was exactly as described, if not better - I was highly impressed. I can confidently say that the customer service provided by this dealership is truly first class. I was greeted with professionalism and courtesy, which continued through-out the entire purchase. No hesitation in recommending this dealership to friends, family and colleagues.

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Aftersales from Blackstone Motors Ltd in response to First class

Hello Paul, We’re absolutely delighted to hear that you had a wonderful experience with us here at Blackstone Motors LTD! Your satisfaction is our top priority, and it’s fantastic to know that we’ve succeeded in providing you with excellent service. Thank you for taking the time to share your positive feedback, and we can’t wait to welcome you back in the future!

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"Restored my faith in car dealerships!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I can confidentially say Blackstone Motors are a true credit to the motor industry. From start to finish, every member of staff I spoke to provided exceptional customer service, I couldn't be happier with the level of care I have received. The commitment to customer satisfaction shone through, and especially after the sale was concluded. A short while after taking ownership of the Range Rover, I discovered a slight noise, I contacted Blackstone and was amazed at the prompt, willingness to help resolve - before even knowing what the issue was. The salesman quickly organised for the car to be collected from my home, and within a matter of days the car was returned back to me, noise resolved and an extra valet done! I was astounded. I've been in situations previously when buying cars and felt very much 'We have your money now, its your problem' after the sale - not here, the after care service matches the excellent customer service at sale. Its so refreshing dealing with a reliable, honest and reputable dealer - this dealership breaks away from any negative reputation that car dealers/salesman hold. Thank you Blackstone, you have restored my faith in the motor industry. There is no doubt at all, I will be seeing you again when the time comes for a swap.

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Aftersales from Blackstone Motors Ltd in response to Restored my faith in car dealerships!

Thank you for taking the time to share your experience with us Oliver. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Professional Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

A review of my Porsche Macan purchase: Professional and friendly team of experts, fantastic product knowledge, excellent communication and customer care skills. The condition of the car is immaculate, spotlessly clean, prepared to a high standard and any minor touch ups exceeded my expectations! I am thoroughly enjoying the drive of the Porsche, its super smooth, glides on the roads, and certainly receives curb attention. When I am in a position to upgrade, I have no reservations in re-visiting Blackstone Motors Ltd.

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Aftersales from Blackstone Motors Ltd in response to Professional Dealership

Hello Amritpal, We’re absolutely delighted to hear that you had a wonderful experience with us here at Blackstone Motors LTD! Your satisfaction is our top priority, and it’s fantastic to know that we’ve succeeded in providing you with excellent service. Thank you for taking the time to share your positive feedback, and we can’t wait to welcome you back in the future!

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Dealership Information

We are used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future. 

We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.

We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road.  We can reassure you that you will be looked after long after you leave the forecourt.

There is a reason our customers regularly recommend us to friends and family.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
323 reviews4.7 out of 5 stars — Rated Excellent
Excellent
243
Very Good
71
Average
3
Poor
0
Terrible
0

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  • Contact Information

    Address

    Blackstone Motors Ltd
    Unit 16, Saxon Way Trading Centre Saxon Way
    Harmondsworth
    West Drayton
    UB7 0LW

    Get in touch

    020 3857 9870
    https://www.blackstonemotors.co.uk

    Opening times
    Mon 11:00 - 19:00
    Tue 11:00 - 19:00
    Wed 11:00 - 19:00
    Thu 11:00 - 19:00
    Fri 11:00 - 19:00
    Sat 11:00 - 19:00
    Sun 11:00 - 19:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Blackstone Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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