Mr T, December 2025
"Lovely People "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Grantham branch team are lovely people. I had some delays with the finance side of things and they kept on chasing the finance company whilst keeping me up to date constantly which was really appreciated - Honestly they were great! I have been driving my new Mini for a little while now and its lovely, I'm really enjoying it even more in the sports mode. I recently drove to Newark and it was such a smooth drive. I wouldn't hesitate to buy from these guys again!
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junction17 from Junction 17 Cars Grantham in response to Lovely People
Hi Mr T,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear you’ve had such a positive experience with our Grantham team and that they kept you well informed and supported throughout the finance delays. It’s great to know their communication and persistence made a difference for you.
We’re also really pleased to hear you’re enjoying your new Mini and that it’s been a smooth and enjoyable drive, especially in sports mode!
We really appreciate your kind words and your recommendation, and we’d be more than happy to assist you again in the future.
Kind regards,
The Team at Junction 17
Mr B, December 2025
"Credit where credit's due"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I recently bought a Ford Mustang from Junction 17 in Grantham and everything about it was fantastic from start to finish.
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junction17 from Junction 17 Cars Grantham in response to Credit where credit's due
Hi Mr B,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear that your experience with us was fantastic from start to finish and that you’re happy with your Ford Mustang. It’s great to know everything went smoothly for you.
If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Simon, December 2025
"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Our experience was fantastic!!
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junction17 from Junction 17 Cars Grantham in response to Fantastic
Hi Simon,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear your experience with us was fantastic! It’s great to know everything went smoothly for you.
If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Ella R, November 2025
"BMW 1 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 stars! Really happy with everything and would recommend Junction 17 to others 100%. Car is great as well and the service on the day was excellent
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junction17 from Junction 17 Cars Grantham in response to BMW 1 Series
Hi Ella,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear you’re really happy with everything and that you would 100% recommend Junction 17. It’s great to know the car is working out well for you and that the service on the day was excellent.
We really appreciate your support and the five-star rating. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Melissa G, November 2025
"So far so good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Bought a Seat Arona from here and was happy with the overall service. Nothing to really complain about and will give 4 stars
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junction17 from Junction 17 Cars Grantham in response to So far so good
Hi Melissa,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear you were happy with the overall service and your Seat Arona purchase. It’s great to know everything went smoothly for you.
We also appreciate your honest 4-star rating. If there’s anything we can do to improve your experience in future, please don’t hesitate to let us know.
Kind regards,
The Team at Junction 17
Agron A, November 2025
"3 stars overall "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Was good getting the deal done but I've been waiting weeks for the logbook and haven't heard anything back since getting the car. This is the only thing that let the dealer down, other than that was a good service
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junction17 from Junction 17 Cars Grantham in response to 3 stars overall
Hi Agron,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear the deal was straightforward and that overall you were happy with the service. However, we’re sorry to hear about the delay and lack of communication regarding your logbook. We completely understand how frustrating this can be and the inconvenience it causes.
This is not the standard we aim to provide, and your comments will be reviewed internally so we can ensure this is addressed properly. In the meantime, if you still haven’t received it, please contact us directly and we’ll look into this for you as a priority.
Kind regards,
The Team at Junction 17
Amy T, November 2025
"Guys at Grantham are amazing!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car’s been great! The only thing I found frustrating was trying to get hold of them after I realised I’d left my dash cam in my old car. You call a central sales team first, and then they try to put you through to the right branch but it just seems to take forever. I’m not convinced the calls actually transfer properly either, because the guys didn’t know I’d tried calling. Honestly, I’d just drive over next time. The team at Grantham were all lovely though, and they were absolutely great when I was actually buying the car — the only bad part was the call transferring! I don’t want to mark them down because it wouldn’t be fair on the guys who did a brilliant job. My little girl came with me too and they were really accommodating and made us both feel welcome which was really lovely.
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junction17 from Junction 17 Cars Grantham in response to Guys at Grantham are amazing!!!
Hi Amy,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear the car has been great and that you had such a positive experience with the Grantham team during your purchase. It’s especially nice to hear they made you and your little girl feel welcome and looked after — we’ll be sure to pass that on.
We’re sorry to hear about the frustration you had trying to get through to us afterwards regarding your dash cam. We understand how time-consuming that must have been and your comments about the call handling and transfers are really helpful — we’ll review this internally to see where we can improve the process.
We really appreciate your five-star rating and your balanced feedback, and if there’s anything you still need help with, please don’t hesitate to get in touch directly.
Kind regards,
The Team at Junction 17
Adrian O, November 2025
"Jaguar XJ"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything’s been fine with the car. I was a bit disappointed with some of the aftersales support but that’s my only complaint really.
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junction 17 from Junction 17 Cars Grantham in response to Jaguar XJ
Hi Adrian,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear everything has been fine with your car overall. However, we’re sorry to hear you were disappointed with some aspects of the aftersales support. That’s not the level of service we aim to provide, and your comments have been noted and will be reviewed internally.
If there’s anything still outstanding or anything we can help with, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Andrew P, November 2025
"Weekend toy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I bought my BMW 1 Series from J17 in Grantham last month. Don’t get me wrong the car’s more of a weekend toy for me as I drive a van all week, but I’m in my early 20s and I’ve treated myself to an M140i so I’m pretty chuffed with myself to be honest. The only gripe I had was that when I picked it up, it had literally one mile of fuel left in the tank which was a bit annoying — especially since I traded my p/x in with a full tank! Should’ve drained it and poured it into the new one haha! To be totally fair though, I only went to look at the car on a Sunday for something to do as I had an Opel VXR German import at the time. I didn’t even intend on buying anything as was more just keeping myself occupied, but they turned it around in two days which was pretty quick and I’m loving it.
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junction17 from Junction 17 Cars Grantham in response to Weekend toy
Hi Andrew,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re delighted to hear you’re enjoying your BMW M140i and that it’s become a bit of a weekend toy for you — it’s a great car, especially as a treat in your early 20s.
We do appreciate your comment regarding the low fuel level on collection. We understand how that would have been frustrating, particularly when your part exchange was supplied with a full tank, and your feedback has been noted so we can review this internally.
On a positive note, we’re pleased to hear the process moved quickly for you and that everything was turned around in just a couple of days, allowing you to get into the car you really wanted.
If there’s anything you need going forward, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Jake C, November 2025
"All was sound "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I can't complain, everything was fine. Nice one
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junction17 from Junction 17 Cars Grantham in response to All was sound
Hi Jake,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear everything went well and that you’re happy with your experience.
If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
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