81% Reviews
replied to
95% Recommend
to friend


2,494 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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2,494 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"4.5 out of 5 "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

In regard to the buying experience, it was good and everything was fine. I am having an issue with the DPF now which I am in the process of sorting, so due to that, I'd rate it a 4.5 out of 5.

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Fiona from Phantom Motor Company in response to 4.5 out of 5

We really appreciate your review and are so glad you enjoyed your time with us.

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" Exceptional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The service at Phantom Motor Company was exceptional. It's the first time I've used them, and Jon's customer service was amazing. I'd give it 6 stars if I could.

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Fiona from Phantom Motor Company in response to Exceptional

We really appreciate your review and are so glad you enjoyed your time with us.

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"Perfect MG "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The MG I got from them has been perfect, no problems at all. I was happy with everything with Phantom and Alistair went through everything with us which I appreciated.

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Fiona from Phantom Motor Company in response to Perfect MG

Your kind words truly encourage our team. Thank you for the fantastic 5-star feedback.

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"Good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m really enjoying the BMW 4 series from Phantom motor company. It was within my budget and price. All in all, it was a good experience, and I recommended somebody else to Phantom.

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Fiona from Phantom Motor Company in response to Good experience

Thank you for taking the time to recommend us. We’re delighted you had such a positive experience.

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"Loving the BMW X3!"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m loving the BMW X3 I purchased from Phantom. I kept looking on their website and the whole package was what I wanted. My advice would be to give a 4–5-star rating, be upfront with what the car is worth at the time. Other than that, the quality of the car and the motors stood out to me.

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Fiona from Phantom Motor Company in response to Loving the BMW X3!

We’re so happy to hear everything went well for you. Thank you for the brilliant review.

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"Good as gold "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It’s been as good as gold so far. There was an issue with the logbook but apart from that, it’s been absolutely fine! My friend recommended me to them. It was nice and quick dealing with them

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Fiona from Phantom Motor Company in response to Good as gold

A huge thank you from all of us for your amazing feedback. We’re so pleased you enjoyed your experience with us.

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"The service was very good"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Phantom has a good reputation so that is why I chose them. they met the standard I had set, the service was very good. Always room for improvement so 4.5 stars.

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Fiona from Phantom Motor Company in response to The service was very good

We’re so happy to hear everything went well for you. Thank you for the brilliant review.

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"Quick and easy"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Matt answered all my questions, no complaints at all we had a good chat, he was a great lad. Quick and easy and the price was right, car looked great and everything was looked after no complaints at all.

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Fiona from Phantom Motor Company in response to Quick and easy

Thank you for choosing Phantom Motor Company and leaving such lovely feedback. We appreciate it so much.

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"Great lads "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything was impressive! It’s like a boys show room at Phantom motors, can’t fault the lads. Gary was absolutely sound. Overall, the lads were great

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Fiona from Phantom Motor Company in response to Great lads

It’s great to know you were satisfied with your experience. Thank you for the 5-star review.

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"Gary was sound"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I saw the LR Velar on Autotrader and Gary I dealt with was sound. The sale Itself I would have given it a 5, just could have done with improvement on the aftersales. I felt like it could have been a better experience if they helped me out more as I sent a few emails and never got anything back.

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Fiona from Phantom Motor Company in response to Gary was sound

We really appreciate your review and are so glad you enjoyed your time with us.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2494 reviews4.6 out of 5 stars — Rated Excellent
Excellent
2072
Very Good
373
Average
31
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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