98% Reviews
replied to
93% Recommend
to friend


471 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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471 reviews from our car dealer reviews community

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"Smashing dealership!!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my new little Ford Fiesta from Birchwood Motor Centre. After spotting one on their website, I arranged an appointment to go and view the car, and the customer service was just brilliant. I really can't fault the guys at the dealership; they talked me through the process and made me feel like more than just another sale, which made me want to give them my business. Overall, the car is 1000 times better than my last and is running great. I wouldn't hesitate to recommend anyone to Birchwood Motor Centre, just a smashing dealership all around. Huge thanks from a happy customer!!!

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Aftersales from Birchwood Motor Centre in response to Smashing dealership!!!!

Daniel thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Great car, great cuppa!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few weeks back, I went down to Birchwood Motor Centre after hearing it was the place for great deals on new cars, and they were spot on. They had a fantastic range of cars to suit everyone's needs, including some great bargains. Their customer service was top-notch – they asked all the right questions, got me thinking about what car I really wanted, and even offered me a lovely Brew. After our chat, I decided on the Ford Fiesta. I chose it for its reliability, space, and price. It was clear that they really cared about my custom; they couldn't have done more for me. So, I just want to say a big thank you to everyone at Birchwood Motor Centre. I'll definitely be back for my next one.

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Aftersales from Birchwood Motor Centre in response to Great car, great cuppa!!

Thank you for your positive review Niichola, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Perfect for work"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were in desperate need of a new work car after our last one broke down. We needed a 7-seater that was truly spacious and comfortable for both long and short trips. Fortunately, Birch Motor Centre had a few options that met our requirements. After discussing these options with Jamie, we narrowed it down to the perfect one for our needs, this was the Ford Galaxy. Since owning it, it has been such an upgrade from our last work car. We just wanted to say thank you for being so helpful. I couldn't recommend you guys enough. Top dealership!

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Aftersales from Birchwood Motor Centre in response to Perfect for work

Cheeky your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.

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"Ford Kuga "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchwood Motor Centre you were great. Everything was fantastic throughout my entire experience with them. After searching around for a while, I was in need of a 2-litre diesel vehicle capable of pulling a caravant. On the day I saw their Ford Kuga, I just knew it was the perfect fit for me and my family. Luke, the salesman, was exceptional. He was very well organised, and I was thoroughly impressed with his attention to detail, efficiency, and how he carried himself in conversation. We arranged for the car to be delivered, and since owning it, it has performed exactly as I needed it to. We've already taken the caravan out and it pulled it with ease. Overall, it's a 5-star service from a brilliant dealership.

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Aftersales from Birchwood Motor Centre in response to Ford Kuga

Thank you for your positive review Stephen, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Wouldn't go anywhere else "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely thrilled with my new Nissan Qashqai from Birchwood Motors. The service I received was exceptional, and it has solidified my decision to always return to this dealership for my future car needs. Every question I had was answered promptly and thoroughly. As for the car itself, it's nothing short of sensational. The Nissan Qashqai has a  comfortable interior and impressive performance on the road. I couldn't have asked for more assistance from the dealership staff. If I could rate them higher, I certainly would. In fact, I've already recommended Birchwood Motors to two family members who are planning to visit over the next few weeks.

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Aftersales from Birchwood Motor Centre in response to Wouldn't go anywhere else

Ben your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.

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"Skoda Kodiaq"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Birchwood Motor Centre a few weeks ago to see their Skoda Kodiaq after spotting it on their website. I decided to book an appointment, and once on-site, the staff were fantastic. They really couldn't do enough to assist, which was great to experience. All my questions were answered, and I didn't have any lingering doubts or regrets about my decision. The process was made simple, and I was in and out in no time. The handover process was remarkably easy. As for the Skoda Kodiaq, it exceeded my expectations with its spacious interior, smooth ride, and impressive features. The car really is spot on.

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Aftersales from Birchwood Motor Centre in response to Skoda Kodiaq

Jeffrey thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Simply fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tej's customer service at Birchwood Motor Centre was truly outstanding, I couldn't fault it. I decided to visit the dealership after browsing their website. I was already aware of their stellar reputation in the area, thanks to a recommendation from a family member. When I arrived, the car was exactly as described, and it looked even better in person. The dealership itself is fantastic, and it's reassuring to have a genuine local dealership like Birchwood Motor Centre.

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Aftersales from Birchwood Motor Centre in response to Simply fantastic

Thank you for your positive review David, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Dean's a gem"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Vauxhall Grandland from Birchwood Motor Centre, and I couldn't be happier with it. Everything about the car is perfect; it truly exceeds all my expectations. I initially visited the dealership on a whim, just to have a casual look around. I hadn't planned on buying a car that day, but the Grandland immediately caught my eye, and I knew I had to take it for a test drive. Dean, the staff member I dealt with, was incredibly helpful. He provided detailed information about the car and its additional extras, enhancing the overall experience. From start to finish, the service at Birchwood Motor Centre was superb. The staff were friendly, knowledgeable, and accommodating.

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Aftersales from Birchwood Motor Centre in response to Dean's a gem

Nichola, your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Received great service from Jamie at Birchwood can’t fault him at all, friendly and willing to help at all times, hopefully see you again in the future.

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Aftersales from Birchwood Motor Centre in response to Great Service

Thank you for your positive review George, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Amazing from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in search of a Vauxhall Zafira Tourer for my daily commutes, but my experience at another dealership was overwhelmingly stressful. Thankfully, I decided to give Birchwood Motor Centre a try, and from the moment I walked in, I felt at ease. There was no pressure from the salesman as I took a look at the car. When I was ready to proceed, Tej was there to arrange a test drive for me. Once I was certain I had found the perfect fit, he walked me through the paperwork smoothly.

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Aftersales from Birchwood Motor Centre in response to Amazing from start to finish

Rachel your feedback and comments are much appreciated, I will pass your comments onto Tej. Thankyou, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
471 reviews4.9 out of 5 stars — Rated Excellent
Excellent
428
Very Good
38
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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