I was not enjoying my Peugeot 2008 I have had for a while, so I headed over to Birchwood to have a little browse of the cars, see if anything tickled my fancy. After allot of chats with Dean, we looked at a few different makes and models but the Citreon C4 excited me the most. I have had the car now for a few weeks and its immaculate, not one issue and running like a dream; I now enjoy driving again and its such a joy. I would like to say a big thank you to Dean for being so patient and kind throughout the whole time. Not once did he use any pushy sales tactics and he gave me all the time in the world to make my decision without any pressure.
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Aftersales from Birchwood Motor Centre in response to No pushy sales
Thank you for your positive review Andrew, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
My family and I have been using Birchwood for at least 20 years to buy our cars, every single car we have ever bought from them has been top notch. The most recent purchase for myself was a Mercedes A Class. and as usual I have had no problems with the car and it has been amazing, Its not just because the cars are flawless in why I have been so loyal to Birchwood over the years, the staff are impeccable. Jamie in particular who has helped me the last couple of times has been fabulous. If your looking to buy a car, I can say with full confidence that you will receive the highest quality vehicle along with outstanding customer service.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to 20 years ❤️
Hello Nichola, What a heartwarming review! It’s truly wonderful to hear about your long-standing relationship with Birchwood and the impeccable service you’ve received over the years. Your loyalty and trust in us, as well as your satisfaction with every car you’ve purchased, including your recent Mercedes A Class, mean the world to us. We’re thrilled that Jamie has been able to assist you fabulously on multiple occasions. Thank you for your glowing recommendation and for being a part of our Birchwood family. We look forward to continuing to provide you with top-notch cars and outstanding customer service for many more years to come! 😊
Very nice dealership, even better staff! Jamie was great, really friendly. I had a great experience with my buying my Ford Galaxy.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Very nice dealership
Nizam your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.
As you can see from the reviews this dealership has the most outstanding customer service. From my experience with Dean at Birchwood Motor Centre when I bought my new Hyundia Ioniq were absolutely fantastic, I was greeted with a warm welcome, he was friendly, helpful and very patient with all my questions. I would absolutely go back to this dealer when im in need of another car. Thanks Lads!
Aftersales from Birchwood Motor Centre in response to Good old 5* Service
Thank you for your positive review Fortune, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
First time buying a car from Birchwood Motor Centre and I couldn't be happier. The car is running great, I had a slight problem with a funny noise when I was going over bumps, but as soon as I called Mitch he couldn't have been more helpful, due to my busy work schedule I couldn't leave the car there today but Mitch has informed me to give him 24 hours notice for when I can bring it down and he will have it in the garage being fixed for me. Mitch and the rest of the lads down there display absolutely magnificent customer service, the most friendly, helpful dealership I have ever used. Defiantly the place to go and I have already been recommended this dealer to lots of my friends and family.
Aftersales from Birchwood Motor Centre in response to THE place to go...
Ritchie thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
As a family we have been using Birchwood Motor Centre for years and they have never let us down. This time round i picked up a Vauxhall Grandland, with the help of Dean the salesman who was ever so nice. For the first time ever I had a minor problem with the car, but the guys were outstanding. As soon as I mentioned any problem they had it back in and fixed it so quickly, since them to car has been solid and its honestly a great car.
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Aftersales from Birchwood Motor Centre in response to Returning customer
Thank you for your positive review Robert, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
Jamie at Birchwood Motor Centre assisted us whilst we were looking for a new car, I have to say he is a credit to Birchwood! He is absolutely charming and a real proper gent - Nothing was too much trouble for him. We bought a Mini Countryman and the car is magnificent I'm thoroughly enjoying the car, and I am thrilled to bits. Without question would defiantly recommend him and the dealership to any of my friends and family.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to 1st class service.
Thank you for your positive review K T , we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
As my son has recently passed his driving test, we were on the look out for a safe little car for him to start off with. After some chats with work colleagues the same dealer kept on being recommended, Birchwood every-time! So one weekend we headed over, Mitch greeted us and helped us, he showed us lots of different options that would be best for a 1st time driver. As soon as we found the Fiesta we knew that it was the one. We have had the car now for about a month and it has been fabulous and my son adores his new wheels!
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to My Sons First Car
Sarah your feedback and comments are much appreciated, I will pass your comments onto Mitch. Thankyou, Birchwood Motor Centre.
I absolutely love our new little Yaris I recently bought from Birchwood, It is the first smaller car we have had and I tell you what it is better than any big fancy car I have ever had. Literally thought the fuel gauge was broken as it it wasn't going down - no, its just got phenomenal fuel consumption. Honestly I couldn't be happier and to put the cherry on top Jamie who helped me was 100%, couldn't fault the fella.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Car is bob on
Mr M, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
Very nice and helpful
Reviewer has confirmed their email address
After Sales from Birchwood Motor Centre in response to Bought a car
Thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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