54% Reviews
replied to
96% Recommend
to friend


529 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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529 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Loyal customer for almost two decades!!!!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After nearly two decades of purchasing cars from Essex Car Company, I can confidently say I'll continue to be a loyal customer due to their consistently impressive service. Chris, who assisted me this time around, is an absolute gent—personable and professional! I settled on a Citroen C3 from the garage, which has proven to be perfect for my needs. Admittedly, I'm used to more powerful engines than the 1.2L, but she's growing on me rather quickly 😁

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"Top marks in my book"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Nissan X-Trail from Al at Essex Car Company is a refreshing change from my Renault Megane, which now sits idle on my drive, lol. I've always preferred a higher car, so I knew exactly what I wanted when I arrived at the garage, but Al was incredibly accommodating throughout the process. There was another member of staff whose name escapes me, but they were instrumental in helping me with my finance application when I encountered an issue. Both individuals went above and beyond for me, earning top marks in my book.

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"Great service at a great price!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Coincidentally, while out shopping, my wife and I stumbled upon our new shared car. My father was always loyal to Honda, and my wife has owned one before, but this is my first. I must say, I'm thoroughly impressed with the Honda Civic. My wife has taken over driving duties, especially for school runs with our daughter, and we both give it a big thumbs up. The team at Essex Car Company were all great, and the pricing of the car sealed the deal for us 👌🏼

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"Couples Car Share 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I both commute to London for work, so we decided to invest in a VW T-Roc together to save on commuting costs. We share the car on our way to and from the train station, and sometimes we even use it for a bit of shopping here and there! Recently, it passed its first MOT with flying colors since I've owned it. Although my friend sourced this car for me through his company, every interaction with Essex Car Company was fantastic. If this car is anything to go by, I wouldn't hesitate to buy from them again.

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"Good as gold 🏆 "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Charlie at Essex Car Company was an absolute gem! And let's not forget Kirk, the mechanic – both top-notch guys! I recently bid farewell to my work van as it wasn't ULEZ compliant and I no longer needed it. Feeling a bit nostalgic for my first car, a Mini Cooper, I decided to go for it again. Thanks to Charlie at the garage, I'm now cruising in my Mini Cooper. It's a perfect fit for me now that I've retired the big van. Taking this ride is like a trip down memory lane for me.

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"David at Essex Car Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to my dad's friend David, who works for Essex Car Company, my car-buying experience was delightful. I'm thoroughly enjoying my new Nissan X-Trail, which is a significant upgrade from my previous vehicle. Unfortunately, my old car fell victim to a fire in the Luton Airport parking garage shortly before my purchase. Here's hoping this new car stays safe and fire-free!

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"Top Notch 👌🏼👌🏼"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After driving my old Vauxhall Insignia into the ground, clocking around 270K miles, it was time for an upgrade. The team at Essex Car Company came through, setting me up with a newer Ford Mondeo through a quick and seamless phone deal. After placing a deposit, I drove in, picked it up, and drove away without a hitch. It was a straightforward and hassle-free transaction, and their service was top-notch.

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"Great recommendation"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to a friend's recommendation, I felt assured and confident in purchasing my new car from Essex Car Company. It's always a bit daunting to venture into unfamiliar territory, but their referral put me at ease. It's safe to say they lived up to the recommendation and I'd buy another car from here again in future

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"Couldn't have asked for better service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After browsing the car online, I decided to visit Essex Car Company in person to get a firsthand look—it's always better that way, in my opinion. The moment I laid eyes on the Ford Puma they had in stock, I knew it was the one for me. The entire process, from start to finish, was incredibly smooth and stress-free. I couldn't have asked for a simpler transaction.

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"Great service."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few weeks back I brought a new car from the dealer Charlie. My mum had concerns about its service history, Essex car company contacted me and said that it was a due a service. Had it serviced today so fingers cross now everything will be alright with it moving forward, had only one problem with it which was the footwell in the passengers side being extremely wet, hopefully now they’ve sorted that as they said the pipe was blocked. All in all a very good company.

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Michael @ Essex Car Company from Essex Car Company in response to Great service.

Thank you for sharing your experience! We apologize for any inconvenience caused by the wet footwell issue, and we're glad to hear that it was addressed during the service. Our team at Essex Car Company aims to provide excellent service and ensure that our customers are satisfied with their purchases. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing Essex Car Company!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
529 reviews4.7 out of 5 stars — Rated Excellent
Excellent
435
Very Good
87
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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