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I haven't got the BMW 2 Series anymore as I sold it soon after just because the car wasn't for me but I came here just to say how incredible the service I received was. James was outstanding and so nice to me. He answered all my questions, so patient and so lovely. I would 1000% use again and recommend tot my friends and family! 5 star service!
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Michael @ Essex Car Company from Essex Car Company in response to Deffo 5 stars service!
We appreciate your feedback and are glad to hear that you had an outstanding experience with James and our team. Even though the BMW 2 Series wasn't the right fit for you, we're delighted that you found our service to be exceptional. Thank you for the 5-star rating, and we would be honored to assist you or your friends and family in the future. If there's anything else you need, feel free to reach out. Safe travels! 🚗🌟
Car is very good, I am enjoying so far.
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Michael @ Essex Car Company from Essex Car Company in response to All good!
Great to hear that you're enjoying your car! If you ever have any questions or need assistance in the future, feel free to reach out. Happy driving! 🚗🌟
Loving my new car so far, I have had a couple minor issues, looking on Ford forums, it appears to be issues with the particular line of Puma and not necessarily a problem with the dealership. All the team have been very helpful, I highlighted some things which needed to be address prior to me committing to a purchase and they sorted these without an issues. The car runs very well and is perfect for the journeys I do. My only criticism would be the things I highlighted prior to sale were things a less car savvy person might miss so maybe doing additional checks prior to sales would make this a clear 10/10.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Loving my new car!
Thank you for sharing your experience, and we're glad to hear that you're loving your new car. We appreciate your feedback on the team's helpfulness and addressing the concerns you raised. Your suggestion about additional checks is noted and valuable for improving our service. If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your journeys in your Ford Puma! 🚗🌟
The Mercedes GLA Class is running seamlessly well with no issues at all! Its a great car and I am pleased with my choice. The customer service is just what I would of expected, kind, helpful and friendly. The team was great! Nothing but 5 stars for Essex Prestige and staff!
Michael @ Essex Car Company from Essex Car Company in response to Nothing but 5 stars
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your Mercedes GLA Class and that our team provided you with excellent customer service. At Essex Car Company, we strive to exceed expectations and ensure our customers' satisfaction. Your 5-star rating and kind words mean a lot to us. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
I am very happy, my car is very nice. Essex Car Company have a very good service and the guys are very helpful in helping me. I have already recommended to the friend.
Reviewer has confirmed their email address
I toyed with the idea of switching things up and getting something different to my trusty old Passat however, I thought what the hell, I love my car so i'm certainly going to love a newer one even more! I am very happy with the car, it's quick, reliable as my old one, I have done about 4000 miles in the last 6 months and not had any issues, it's also incredibly fuel efficient, I'm sat comfortably at 70 MPH on the motorway and getting a solid 62 MPG in return. I can't remember who it was I dealt with in the dealership but they were incredibly attentive, helpful and friendly to chat to. My only drop in mark was I was supposed to have a water and oil change but I never heard anything back. Overall, the service has been very good!
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Lovely!
Thank you for your detailed review! We're thrilled to hear that you're loving your newer car and that it's meeting your expectations in terms of performance and fuel efficiency. We apologize for any oversight regarding the water and oil change, and we appreciate your feedback on that. It's great to hear that you had a positive experience with our dealership team; providing attentive and friendly service is what we aim for. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!
Everything is going well with my BMW X1 I purchased from Essex Car Company, Dave and the team have been exceptional, the customer service is second to none and they have been very accommodating before, during and after the sale. I bought the car as I needed a family friendly SUV and wanted to stay with something a little bit more sporty. Having three kids it is a little bit of a squeeze however, I am very happy over all. I do hope to continue business with this company again in future and recommend Dave and Essex Car Company!
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Absolutely lovely.
Thank you for your glowing review! We're delighted to hear that you're enjoying your BMW X1 and that Dave and our team provided you with exceptional customer service. Your satisfaction is our priority, and we're glad we could accommodate your needs throughout the buying process. We appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out. Happy driving!
From the moment I looked at the Seat Arona Charlie was very professional without being pushy. He was knowledgeable about the vehicle and put me at ease. Nothing was too much trouble. Lovely family run business and would def recommend them. Thank you again to Charlie for making my purchase a positive and relaxing one.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Great service
Thank you for your wonderful review! We're thrilled to hear that Charlie provided you with a positive and relaxed car-buying experience. At Essex Car Company, we strive to maintain a professional and knowledgeable approach while ensuring our customers feel comfortable and supported throughout the process. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
Love the car, showroom was clean and seemed very well organised, I was given plenty of time and attention during my time in the dealership. Essex Car Company have been a true pleasure!
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to ⭐⭐⭐⭐⭐
Thank you for your feedback! We're delighted to hear that you love your car and that you had a positive experience at our showroom. Providing a clean and organized environment, along with attentive service, is important to us. We're glad we could make your experience with Essex Car Company a pleasure. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
Absolutely fantastic service!! I travelled all the way from Swansea in wales to collect my car because the pricing and service was so amazing and I’m absolutely in love with my little car! Would 100% recommend this company to anyone looking for a good car and I’m sure that when I need a new one I’ll come straight back here!
Michael @ Essex Car Company from Essex Car Company in response to Volkswagen Up!
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with us and that you're loving your new car. Providing excellent service and offering great pricing are top priorities for us, and we're delighted that we could meet your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future when you're ready for a new car. Happy driving!
Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.
But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 391 | |
| Very Good | 74 | |
| Average | 2 | |
| Poor | 3 | |
| Terrible | 2 |
Essex Car Company
New Road
Rainham
Essex
RM13 9EB
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 18.00 |
| Sun | 10.00 - 16.00 |
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