49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"5 stars all day long."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In love with my Golf and absolutely thrilled with the service from Essex Car Company. I love the car, like actually love it. I love everything about the car my favorite thing is the style and the way it drives. I was that chuffing over the moon I give the guys £20 to go get a drink after work! This is my 3rd car from Essex and I will always go back because I get along with the chaps down there so well. H and Chris are lovely you know, we have a good chat and a good laugh when I'm down there. 5 stars all day long. Get yourself down ere for the best car buying experience and all the bants!

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Michael @ Essex Car Company from Essex Car Company in response to 5 stars all day long.

I would like to thank you for taking the time to leave us a great review and for returning once again to Essex Car Company. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded time and time again. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. Hope to see you again for car number 4 ! Have a great week.

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"H and Chris 👌🔝"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am sending my recommendations to you, I can not recommend highly enough. So kind and helpful, ready to help with anything at all. This is my 4th or 5th time using and I will most certainly keep using this cracking dealership. H and Chris you are the most down to earth chaps and I will forever sing their praises. Thank you for everything you always do for me. I will continue to be a returning customer for years to come.

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Michael @ Essex Car Company from Essex Car Company in response to H and Chris 👌🔝

Hey Michael I would like to thank you for taking the time to leave us a great review and for returning once again to our dealership. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. Have a great time with your new car and we hope to see you again for your next car ! Welcome to the ECC family !

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"10 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford C- Max is driving well. 10 stars if I could.

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Michael @ Essex Car Company from Essex Car Company in response to 10 stars

Thanks for the five-star review. We're glad your buying experience here at Essex Car Company was a good one and that you enjoyed our staff's helpful attitude. We appreciate you mentioning this in your review, and if you refer a friend or family member to us, there's a £100 referral scheme that we run throughout the year. Thanks again and see you soon!

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"50/5⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ohhhhh and we are booked in for a remap on the Mercedes E Class, we will be flying soon. ( not like it wasn't fast enough already 😉) When I think about the car it leaves me with no words I love it that much. Just excellent. Now, the customer service....Absolutely 100% spot on, not a bad word to say. The young chap dealing with me was a pleasure to deal with. If it was up to me Essex Car Company would be getting 50 stars out of 5!

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Michael @ Essex Car Company from Essex Car Company in response to 50/5⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

I would like to thank you for taking the time to leave us a great review. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. Love hearing customer experiences like this ! Hope you enjoy speeding along !

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"10/10 dealership."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm on my 5th car from Essex Car Company now an I'm sure there will be a 6th and most likely 7th time too. The customer service is unfaultable, this is why I keep coming back. Such a high level of customer care around the dealership, always happy to help you out and would move heaven and earth to make you a happy customer. Another reason as to why I come back when I'm looking to purchase another car, they are SO reliable! 5th time in and never been let down. A huge 5 stars for this amazingly, brilliant, 10/10 dealership.

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Michael @ Essex Car Company from Essex Car Company in response to 10/10 dealership.

Thank you for visiting our dealership once again and for the 5-star review! We are truly grateful for all our customers especially repeat customers and we strive to provide the best buying experience possible. We're so glad you enjoyed your experience here at Essex Car Company, and we hope to see you again in the future for your next car! Please remember if you refer a friend or family member, you will receive £100 when they mention your name.

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"A very smooth process."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Before coming to Essex Car Company I drove a old Ford Fiesta and I had been wanting a newer one for a while, I wanted a more techy updated modernised car. Thanks to Essex Car Company I got a newer version of the Fiesta and it had everything I wanted. Its definitely better than my old one, its smooth the drive and the gadgets are unreal. The customer service was great, I am very happy with every aspect of my experience at the dealership. A very smooth process. Many Thanks :)

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Michael @ Essex Car Company from Essex Car Company in response to A very smooth process.

I would like to thank you for taking the time to leave us a great review. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. Hopefully see you again for your next car upgrade !

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"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well what can I say about the customer service other than it was PERFECT!! There was no pushiness or hard sales from the team. I was able to take my time with the car before the purchase. I chose a lovely Ford Kuga and its is running very well. Truth be told I am very happy with the car and look forward to running it for the years to come.

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Michael @ Essex Car Company from Essex Car Company in response to Perfect

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"I like the car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everyone is friendly and I like the car they sell to me. Citroen C4. Nice car. No problems. Thank you

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Michael @ Essex Car Company from Essex Car Company in response to I like the car

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Kept well informed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I knew exactly what was happening with my car before I headed down to the dealership to collect it because they kept me so well informed throughout the process. I am happy with the car and have had no cause to use any of the aftersales services because the car is without fault. 👍

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Michael @ Essex Car Company from Essex Car Company in response to Kept well informed

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Great condition "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Range Rover from Essex Car Company and I am pleased to say that so far, so good! The car is in great condition and as described. I decided to take the Range Rover for a proper health check and it passed without a single blemish on its record. Everything went smoothly and the team were patient with me,

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Michael @ Essex Car Company from Essex Car Company in response to Great condition

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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