49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Very happy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my Mercedes and there have been no issues with it... Touch wood! Customer service was great while buying the car and Chris was very helpful. He answered all questions and was responsive in communications.

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Michael @ Essex Car Company from Essex Car Company in response to Very happy

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

"Great service from H"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove down from Cumbria 300 and odd miles great deal, well looked after. would highly recommend to anyone to come and have a look and grab yourself a great deal from this company.

Michael @ Essex Car Company from Essex Car Company in response to Great service from H

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Very reliable. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you Essex Car Company. Very reliable. Pleased with the outcome.

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Michael @ Essex Car Company from Essex Car Company in response to Very reliable.

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"I would recommend to anyone."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Personally based on my experience I will be using again for sure. I was blown away by the customer care and how fast they got the car and the documents ect. If your looking for a car and need it in quick time then Essex Car Company is the place for you. The staff are just hands down amazing, so helpful and kind. Merry Christmas.

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Michael @ Essex Car Company from Essex Car Company in response to I would recommend to anyone.

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Prefect service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is great with my Ford Focus, the customer service was top and the salesman knew his stuff. A perfect service!

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Michael @ Essex Car Company from Essex Car Company in response to Prefect service.

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Daughter's first car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a Ford Fiesta from Essex car company for my daughter and could not be happier! She is still having lesson at the moment so hasnt driven it as much as she would have liked, but im sure she will be on the road in no time. We are really satisfied with the service we received too, the salesman was very helpful and was always on hand to speak to us, and answer any questions. We are highly impressed with the professionalism of the dealership.

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Michael @ Essex Car Company from Essex Car Company in response to Daughter's first car

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Very happy. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Massive thanks to Chris, what an amazing salesman! I was so happy with the car and service I received, and I will definitely be booking it in when it comes a service or MOT. Ive not driven the car as much as I would have liked to, but i'm really impressed so far.

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Michael @ Essex Car Company from Essex Car Company in response to Very happy.

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Smooth and quick process."
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchasing my Ford Focus was a walk in the park! Thanks to Essex Motor Company for making my process stress free with no hassle what so ever. The process was so unbelievably smooth and quick, and the customer service I received was exceptional.

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Michael @ Essex Car Company from Essex Car Company in response to Smooth and quick process.

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Excellent customer service! 👍🏽"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were looking at the cars they had available for sale for a while.. And they had loads! We set our eyes on a Nissan X Trail and Dave came to us to offer help. We found him very genuine and friendly and we never felt we were being pushed just to make a sale. He took time to answer all our questions, was very patient & offered to get the car ready as it was parked behind other cars for a test drive. Staff were polite and accomodating and when we decided to buy the car they did a great job valeting it to a high standard. But Dave was exceptional in how he treated us and was extremely helpful... Customer service at its best. Very happy with our purchase, thank you.

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Michael @ Essex Car Company from Essex Car Company in response to Excellent customer service! 👍🏽

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Had a laugh "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were good as gold to me down at Essex Car Company, I had a right good laugh with them, it was a lovely experience all round. Thanks to the postal strike I am still wating on my log book but once it arrives I am looking forward many more years in it.

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Michael @ Essex Car Company from Essex Car Company in response to Had a laugh

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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