Michael A, June 2024
"Extremely happy "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
These guys were fantastic to deal with. They were friendly, polite, quick and professional. I Can't thank them enough. The car was stunning and definitely will be back. I would 100% recommend this dealership to everyone
+0 Found this review helpful
Aftersales from Essex Prestige in response to Extremely happy
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our team. It’s fantastic to know that you found us friendly, polite, quick, and professional. We’re thrilled that you love your car and look forward to welcoming you back in the future. Your recommendation means the world to us. Enjoy your new ride!
Adam G, June 2024
"Exceptional Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently travelled from Scotland to pick up a Mercedes. Exceptional service from Nick and the team. Highly recommend these guys. 5 stars!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Exceptional Service
Hi Adam, Thank you so much for your kind words and for making the journey to us! We’re thrilled to hear you had a great experience with Nick and our team. Enjoy your new Mercedes, and we hope to see you again. Your recommendation means the world to us!
Lee R, June 2024
"Attentive and responsive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I could not have asked for anyone better than Nick to look after me whilst I was buying my BMW from Essex Prestige. Nick was incredibly attentive and responsive, especially over WhatsApp, where he promptly addressed all my queries and concerns. He ensured every detail was taken care of swiftly and professionally. An easy five stars for the excellent service!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Attentive and responsive
Hi Lee, Thank you so much for your glowing review! We're thrilled to hear that Nick provided such a great service during your BMW purchase. It's wonderful to know that he made the process smooth and professional for you. We'll be sure to pass along your kind words to Nick. Enjoy your BMW, and if you ever need anything, we're here to help!
Craig C, June 2024
"Trusted Zuto dealer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently went through Zuto for car finance and they recommended Essex Prestige as one of their trusted dealers. I am delighted to share that the entire process was smooth and efficient. After making my initial inquiry on a Thursday, I was pleasantly surprised to find that the car was ready for me to collect by the following Tuesday. The transaction was quick, and the staff at Essex Prestige were professional and helpful throughout
+0 Found this review helpful
Aftersales from Essex Prestige in response to Trusted Zuto dealer
Hi Craig, Thank you for sharing your wonderful experience! We're delighted to hear that Zuto's recommendation led you to us and that the process was smooth and efficient. Our team strives to provide quick and professional service, and we're glad we could have your car ready for you so promptly. Enjoy your new vehicle, and if you ever need anything, don't hesitate to reach out!
Mark O, June 2024
"Refreshing change "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Buying a car in the past has often felt like dealerships are only interested in closing the sale and moving on once they have your money. However, my recent experience was a refreshing change. It was clear that Essex Prestige was different. The entire process was painless. Niall, in particular, was awesome. He answered all my questions with clarity and confidence, ensuring that I felt informed and comfortable every step of the way. Essex Prestige made sure that every detail was taken care of, and I drove away in my Mercedes knowing I had made a great decision. This dealership genuinely cares about their customers, both during and after the purchase.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Refreshing change
Hi Mark, Thank you so much for your fantastic review! We're delighted to hear that your experience with Essex Prestige was a refreshing change. Niall will be thrilled to know that he made the process painless and ensured you felt informed and comfortable. We pride ourselves on genuinely caring for our customers during and after the purchase, so it's wonderful to hear that this came through. Enjoy your Mercedes, and if you ever need anything, we're always here to help!
Gary W, June 2024
"If only carlsberg did car dealerships "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
An easy five to Dylan at Essex Prestige. From picking up the phone and speaking to the dealership to the handover of my BMW, it was such a wonderful service. No pressure, not rushed, all questions answered, handover done quickly, and a lovely presented car. If only Carlsberg did car dealerships!
+0 Found this review helpful
Aftersales from Essex Prestige in response to If only carlsberg did car dealerships
Hi Gary, Thank you for your fantastic review! We're thrilled to hear that Dylan and the team provided such a wonderful, pressure-free service from start to finish. Your kind words about the smooth process and well-presented BMW mean a lot to us. We'll be sure to pass along your praise to Dylan. Enjoy your new car, and if you need anything, we're always here to help!
Shawq L, June 2024
"Easy purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I rate this seller 5 out of 5. There was nothing they could have done differently to improve the service. It was faultless, and it was one of the easiest purchases I have ever made. Thank you!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Easy purchase
Hi Shawq, Thank you for your wonderful review! We're delighted to hear that you found our service faultless and that your purchase was one of the easiest you've ever made. Your 5 out of 5 rating means a lot to us. If you ever need anything in the future, we're here to help. Thank you!
Mohammed A, June 2024
"Incredibly efficient "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The team at Essex Prestige has been bloody brilliant. This is by far one of the best experiences I've had buying a car. From the moment I walked in, I was treated with the utmost respect and care. After purchasing my Land Rover, I noticed an issue with the lock on one of the doors. As soon as I informed the team, they were incredibly efficient in getting it rectified. Their prompt and professional handling of the situation was truly impressive. While I waited, they even offered me a nice brew, making the entire experience even more pleasant. Their support is top-notch, and they truly go above and beyond to ensure customer satisfaction.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Incredibly efficient
Hi Mohammed, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with the Essex Prestige team. It's wonderful to know that you felt respected and well-cared for from the moment you walked in. We're glad we could quickly resolve the issue with your Land Rover's lock and that you enjoyed a nice brew while you waited. Your kind words about our prompt and professional service mean a lot to us. If you ever need anything in the future, we're always here to help. Enjoy your Land Rover!
Anslim S, June 2024
"24 hour turnaround "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After agreeing to buy my Merc I was delighted to find out that it was ready for me to collect the following day. The entire process was trouble-free, making my first experience with this dealership fantastic. They have certainly earned a loyal customer, and I would 100 percent recommend giving them a try if you're looking to buy a car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to 24 hour turnaround
Hi Anslim, Thank you so much for your wonderful review! We're thrilled to hear that your first experience with us at Essex Prestige was fantastic. It's great to know that we could make the process trouble-free and have your Mercedes ready for collection so quickly. We truly appreciate your recommendation and are delighted to have earned your loyalty as a customer. If you ever need anything in the future, please don't hesitate to reach out. We're here to help and look forward to assisting you again!
Bernard B, June 2024
"Victor is a legend 🦸♂️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
"I would have to rate Victor 0 out of 5 🤣. All jokes aside, I have bought lots of cars from Victor at Essex Prestige, and there is a reason I keep coming back to him: the service at this dealership is like no other. He always gets back to me when he says he will, and the aftercare is second to none. I can certainly understand why they are ranked as the number 1 dealer in Harlow and the 5th best dealer in the UK, because they really do take great passion in delivering a first-class service. My recent purchase from Essex Prestige was for a Porsche Cayenne. I love spending time behind the wheel in my new car; it is so much fun to drive.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Victor is a legend 🦸♂️
Thank you so much for your fantastic review! 😄 Enjoy your Porsche Cayenne—it sounds like an absolute joy to drive! If there's anything else we can do for you, please don't hesitate to reach out. Happy driving!
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
