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Just a big shout out to Alex from the Forward Group for his excellent customer service whilst buying my Mercedes-Benz E Class. Everything was super efficient on the day, and I can't pick at anything; everything was spot on. Alex really is a top bloke, and based on this service, I wouldn't hesitate to do business again with the Forward Group. Just due to their friendliness, efficiency, and high levels of professionalism, I would highly recommend them to anyone looking to find a reputable dealership selling high-quality cars at a great price.
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Aftersales from Forward Group in response to Super professional
Hi Wayne, We’re absolutely thrilled to hear about your experience with Alex here at the Forward Group! It’s reviews like yours that really make our day. We’re so glad you felt everything was spot on and that the process was efficient. Your recommendation means the world to us, and we’re looking forward to the opportunity to serve you again in the future. Enjoy the luxury and comfort of your Mercedes-Benz E Class, and thank you for choosing us!
My new Range Rover is honestly beautiful, so I just wanted to say a big thank you to everyone involved at the Forward Group for helping me get my dream car. It was very much appreciated, and I'm truly loving driving it around any chance I get. Everything on the day ran so smoothly, and I must say it is the most efficient dealership I have ever been to. From start to finish, it was exceptional. Keep up the great work. one very happy customer.😁
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Aftersales from Forward Group in response to One very happy customer 😊
Hi Kulwinder, Thank you for sharing your experience with us here at the Forward Group! It’s fantastic to hear that your new Range Rover has exceeded your expectations and that the entire process—from viewing to driving it home—was exceptional Enjoy every moment behind the wheel of your dream car, and here’s to many more happy miles!
After looking around the market for a while for the perfect Mercedes Cla Prem to come along, I was honestly ecstatic when I came across the ideal one located at the Forward Group in Wilmslow. Not only as they are very local to me, but also the car was well within my budget, and the spec for the price really was just too good of an opportunity for me to turn down. The car itself on viewing really was spectacular, and the customer service from both Jamie and Alex was truly fantastic. I really can't fault them; they were just really genuine and couldn't do enough to help. Overall, I'd give them full marks. highly recommend.
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Aftersales from Forward Group in response to Fantastic from start to finish
Hi Joe, Thank you for your review. It’s wonderful to hear about your positive experience with us here at the Forward Group in Wilmslow! Finding the perfect Mercedes CLA Prem can be quite exciting, especially when it aligns with your budget and specifications. The fact that the car lived up to your expectations and that the customer service from Jamie and Alex was fantastic is truly amazing to hear. Thank you for sharing your recommendation! Drive safe!
I would like to show my appreciation to all of the staff at Forward Group in Wilmslow whilst buying my Ford Ranger from them recently. The customer service was second to none. Everyone was really helpful, and all my questions were answered. I felt under no pressure at any time during the purchase. Things are going great with my new car; it runs like a dream, and I could not be happier.
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Aftersales from Forward Group in response to Runs like a dream
Hi Charlie, We’re absolutely delighted to hear about your wonderful experience with us at Forward Group! Your appreciation for our staff and the service you received means the world to us. It’s our pleasure to provide a comfortable and pressure-free environment for all your car-buying needs. Knowing that your Ford Ranger is running like a dream and bringing you joy is the best feedback we could hope for. Thank you for choosing us, and we wish you many happy adventures in your new vehicle!
I contacted the Forward group on Tuesday with no idea what vehicle I wanted. After a detailed discussion with the salesman, Jamie, about what criteria I was looking for, he sent me multiple cars and spent his time finding those that met the criteria. After looking through these options, I decided to go by Friday to take a few of them on a test drive to find the perfect one, and I finally decided to go for the BMW X4. It looks sublime, and from there, it was an insanely fast turnaround. Everything was explained and straight-forward, and the car was even delivered to me with some complementary gifts. Which was honestly amazing, I couldn’t be happier. The car is everything I wanted and more. Thank you so much. I will certainly be back when I’m ready for my next vehicle, and I will 100% recommend you to all my friends and family.
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Aftersales from Forward Group in response to Fantastic service
Hi Chloe, We’re absolutely buzzing to hear that Jamie her with us at Forward Group was as able to guide you through the car selection and land you on the BMW X4. It’s great to know the journey from first contact driving away in your new car was smooth. We’re all about making car buying a breeze and throwing in a few surprises along the way. Thanks for the high-five, and we’re already looking forward to your next visit. Enjoy every moment with your X4.
If you're looking for great service, head straight to the Forward Group in Wilmslow. Me and my friend decided to go and have a quick browse at the cars on display at Forward Group, and we were blown away at how fabulous the dealership looked. Everything was very beautifully presented, and the customer service was really second to none. Alex helped me find a car that met all my requirements and really took the time to go over the finer details, which really meant a lot as I didn't feel like an average customer. I ended up driving away with Audi Q2 and It’s everything Alex described. 5 star all around.
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Aftersales from Forward Group in response to Alex is great
Hello Emily, Wow, thanks for the awesome review! We’re incredibly pleased that you and your friend had a great experience at Forward Group. Alex is a star when it comes to matching folks with their perfect car, and it sounds like he hit the mark with your Audi Q2. We always aim to make every customer feel special – because you are! Enjoy the ride in your new wheels, and remember, we’re here whenever you need us. Here’s to many happy miles in your Q2!
Alex is great. Having bought a car from the Forward group previously, I knew there wasn't a better dealership to visit. After looking through the selection of cars, I had to go for the Mercedes C43. It handles like a dream and looks great. The service from Alex was second-to-none and very professional. I wouldn't hesitate to recommend this prestigious dealership to anyone looking for their next car. Keep up the good work.
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Aftersales from Forward Group in response to Mercedes C43
Hi Nick, It’s fantastic to hear that Alex here with us at Forward group made your car buying experience smooth. The Mercedes C43 is a great choice! We’re over the moon to know that you’d recommend us. Thanks for the shout-out and for trusting us. Can’t wait to assist you in the future. Until then, enjoy cruising in your C43!
After going to the Forward group, I found the car I had always wanted, a Range Rover Evoque. Which was at the perfect price with low mileage, it really was too good of an opportunity to pass on. Alex was brilliant throughout, very engaging, and answered all my questions. I will be back for my next car.
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Aftersales from Forward Group in response to Car I've always wanted
Hi Lucy, We’re thrilled to hear you found the car you always wanted with us here at Forward Group the Range Rover Evoque, It’s awesome that Alex could help make it happen and answer all your queries. We can’t wait to see you again when it’s time for your next ride. Drive safe and enjoy every mile in your Evoque!
I am over the moon with my Mercedes! This car is an absolute gem, ticking all the boxes and exceeding my expectations. The salesperson who guided me through this journey was a true gentleman. Not only was he knowledgeable about the cars, but he also took the time to understand my needs. Instead of pushing for a higher-priced model, he genuinely cared about finding the perfect fit for me. Unlike other dealerships, where the focus is often on the sale, this experience was different. My salesperson listened attentively, asked the right questions and recommended a Mercedes that aligned perfectly with my lifestyle and preferences. I appreciated the absence of high-pressure sales tactics, there was no rush, no pushing me towards a more expensive option. Instead, I felt like I was having a conversation with a friend who genuinely wanted me to make the best choice. The salesperson’s commitment to finding the right car for me, rather than chasing commissions, left a lasting impression. From the showroom to the test drive, every step was marked by professionalism, care and a genuine desire to make me a happy customer. If I could score these higher than a 5, I would.
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Aftersales from Forward Group in response to Happy customer
We’re over the moon to hear that your experience with us here at Forward Group and the Mercedes has been stellar! Your satisfaction is our greatest reward, and it’s wonderful to know that our salesperson’s gentlemanly conduct and genuine care for your needs made such a positive impact. We’re proud to have provided an experience that not only met but exceeded your expectations, without the pressure of sales tactics. Your heartfelt appreciation is the kind of feedback that motivates us to continue offering our best. Thank you for taking the time to share your thoughts, and we’re honored to have earned more than a 5-star rating in your heart. Here’s to many joyful journeys in your Mercedes!
I'm really happy to have chosen this dealership to buy my Audi from. Alex, the salesman who looked after me, was terrific. He went above any expectations I had of him; he had a great attitude and a great work ethic. Thank you, Alex, for making everything so simple and straightforward for me. 👏
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Aftersales from Forward Group in response to So simple and straightforward
Hi Matt, We’re overjoyed to learn that your experience with us here at Forward Group was nothing short of terrific! It’s our pleasure to exceed expectations and provide a service that’s as seamless as it is enjoyable. Your recognition of Alex’s attitude and work ethic truly means the world to us. Thank you for choosing us for your Audi purchase, and we hope to continue making your automotive experiences simple and straightforward. Cheers to your new journey on the road!
Here at Forward Group, based in Wilmslow, Cheshire you can be assured that the service we provide is of the very highest standard. We use all of our expertise to ensure that every customer drives away in a quality car at a great price. Our approach is no pressured, informative & professional, we are always happy to help and answer any questions you may have about any of our services. We specialise in performance and prestige cars and offer a number of finance options including lease deals, personal contract and contract hire, for both personal and business clients. We often deal with high-profile clientele and can promise discretion and professionalism at all times.
Our services cover the whole of the UK, and we are able to arrange full transportation services and extra’s including car wrapping, alloy wheels and more at competitive prices.
We have partnerships with many large automotive finance specialists, which allow us to make sure that you, the customer, is always looked after and have the best possible deals available. Our Finance expets are able tailor all finance packages to suit your individual requirements and it couldn't be easier,
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Forward Group
Unit 3 Winnington Business Park
Winnington Avenue
Northwich
Cheshire East
CW8 4DL
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