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The Ford Ranger is driving well, and the customer service provided by the salesman was excellent. No problems at all, he demonstrated great knowledge and was highly helpful whenever I needed assistance over the phone. The dealership has a nice stock available and the entire process was simple. Highly recommendable based on my positive experience.
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Aftersales from Forward Group in response to Ford Ranger from Forward Group - Wilmslow
Hi Daniel, Thank you for your kind words and positive feedback. We are delighted to hear that you are enjoying your Ford Ranger and that you had a great experience with our salesman. We appreciate your recommendation and we hope to see you again soon. Happy driving! 😊
Purchasing a car has never been easier, the sales team at Forward Group were incredible. Helpful, available and knowledgeable. The Audi Q8 Black Edition has been excellent since purchase, very very pleased. There is no hesitation in contacting Forward Group when the time for a new cars comes around again.
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Aftersales from Forward Group in response to Black Edition Q8
Hello Steph, I’m delighted to hear about your positive experience with us here at Forward Group! It’s fantastic that our sales team was able to assist you effectively and that you’re enjoying your Audi Q8 Black Edition. We look forward to assisting you again when it’s time for a new car. Happy driving!
Everything has been sound with my car buying experience. The guys are a pleasure to do business with, and stick to their word. My Mercedes GLE is an incredible motor, a real impressive drive, so smooth I'm almost gliding on the roads, its pure luxury. I am made up with it. My sales representative Alex is a good lad, great at his job and you can see he is passionate about what he does, it's nice to buy from a fellow car enthusiast. I'll be back at some point Forward Group, but for now, I'll be recommending to everybody!
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Aftersales from Forward Group in response to You can't get better than this
Thank you so much for your wonderful review David! We are thrilled to hear that your car-buying experience with us has been sound and that Alex has made a positive impact on your journey. It's fantastic to know that he lived up to his commitment and made the process enjoyable for you. We're delighted that your Mercedes GLE is living up to its reputation as an incredible motor, providing a smooth and impressive drive that feels like gliding on the roads. Your description of the pure luxury it offers is exactly what we aim for with our vehicles. It's heartening to hear that Alex's passion for his job and the automotive world has shone through. We truly appreciate your recognition of his dedication and enthusiasm. We look forward to the possibility of seeing you again in the future, and until then, thank you for spreading the word and recommending us to others.
Car's running well with no issues so far. Happy with the ride of the Range Rover Sport. Customer service is solid - helpful, friendly and attentive. Nothing more I could have asked for. Decent dealership, decent sales staff and decent stock. No hesitation in returning when upgrading comes around again.
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Aftersales from Forward Group in response to Dealership is spot on
Hi Vasantha! Thank you for taking the time to share your positive experience with us! We're delighted to hear that your Range Rover Sport is running well without any issues, and that you're happy with the ride. Our team at Forward Group are committed to providing excellent customer service, and we're thrilled to know that you found our staff helpful, friendly, and attentive. It's fantastic to learn that our dealership met your expectations, from the selection of vehicles in stock to the assistance provided by Alex & the team. We appreciate your compliment and are pleased that you felt there was nothing more you could have asked for.
Bought an Audi Q5 from Forward Group, and it's running like a dream. Getting along with it very nicely! Felt genuinely looked after - 100%. The team made sure everything I needed was sorted, and was super responsive. Great advice, and everything went down perfectly. Definitely would recommend Forward Group for a high class/quality vehicle. 5 stars!
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Aftersales from Forward Group in response to Audi Q5 from Forward Group
Thank you so much for taking the time to share your positive experience with Forward Group! We are thrilled to hear that your Audi Q5 is exceeding your expectations and running like a dream. Our team, especially Alex, is dedicated to providing top-notch service and ensuring that our customers feel genuinely looked after. It's fantastic to know that Alex was able to assist you with all your needs, providing great advice and maintaining superb responsiveness throughout the process. We take pride in delivering a seamless and high-quality experience for our customers, and your glowing feedback reaffirms our commitment to excellence. We truly appreciate your recommendation for Forward Group as a go-to choice for high-class and quality vehicles. Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Alex is a knowledgeable chap and knows cars like the back of his hand, the level of knowledge he had is out of this world. It's as if he can answer any question about any car without even thinking! It was really nice to buy from somebody who has a serious passion for cars. I have had a slight little issue with the tyres since buying but Alex was more than forthcoming with any reimbursement, he was a pleasure to deal with on all aspects, even aftercare. He was informative from the get go and kept me in the loop of things at all times, I was never left wondering where things were up to, he provided constant updates. Impressive service and a bang on car!
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Aftersales from Forward Group in response to Bang on the money!
Thank you for your review of your car and Alex. I’m pleased to hear that Alex is a knowledgeable chap and that he has a serious passion for cars. I’m also glad that he was able to answer any question you had and that he was informative, forthcoming, and a pleasure to deal with. I’m sorry to hear that you had a slight issue with the tyres, but I’m happy that Alex resolved it quickly and satisfactorily. I’m also impressed by his aftercare and his constant updates. It sounds like you had an impressive service and a bang on car. I hope you enjoy driving your car and that you have a great day. 😊
Highly satisfied with everything that went down at the Forward Group. The car is grand, lovely to drive and in immaculate condition, inside and out! No issues what so ever!
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Aftersales from Forward Group in response to BMW X5
Thank you for your review of your car and the Forward Group. I’m glad to hear that you are highly satisfied with everything and that you have a grand and lovely car. I’m also happy that your car is in immaculate condition and that you have no issues whatsoever. I hope you enjoy driving your car and that you have a great day. 😊
Saying I'm made up with with the BMW X5 is an understatement, it is absolutely stunning. Alex & the team played a huge part and made the whole car buying process run like clockwork. They were super organised and on the ball with everything. Alex is a great lad and really looked after me, he was professional, polite and easy to have a good chat with. I highly recommend The Forward Group if you're looking for a high quality reliable car dealership oozing with enthusiasm.
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Aftersales from Forward Group in response to Highly recommendable
Saying I'm made up with with the BMW X5 is an understatement, it is absolutely stunning. Alex played a huge part and made the whole car buying process run like clockwork, he was super organised and on the ball with everything. He's a great lad and really looked after me, he was professional, polite and easy to have a good chat with. I highly recommend The Forward Group if you're looking for a high quality reliable car dealership oozing with enthusiasm.
I spotted a smashing Range Rover Evoque online with this seller when I started my online car search. it had been proven to be more difficult that anticipated with how picky I was being, until I saw this one. The car has well and truly out done itself, it is ace! Smooth running and just how I expected it to be. My expectations were not only met but exceeded down at Forward Group. Alex is an asset, dealing with him was a pleasure. Super easy to do business with, very polite and so approachable. Give him a 5*, Alex & the team deserve it.
Reviewer has confirmed their email address
Aftersales from Forward Group in response to Range Rover Evoque
Thank you for your review of your Range Rover Evoque and Alex. I’m delighted to hear that you found the car of your dreams online and that it has exceeded your expectations. I’m also glad that you are enjoying the smooth running and the quality of your car. It sounds like you have a smashing and ace car that suits your taste and needs. I’m also pleased to hear that Alex was an asset and a pleasure to deal with. He sounds like he was very professional, polite, and approachable throughout the car buying process. I appreciate your high rating and your kind words for Alex and Forward Group. I hope you have many happy and safe miles with your Range Rover Evoque. 😊
I recently purchased a BMW X5 from The Forward Group, and I must say that the overall experience was nothing short of exceptional. Dealing with Alex, the representative assigned to assist me, was a pleasure from start to finish. The performance and condition of the BMW X5 I purchased is perfect. The vehicle is fantastic, demonstrating the high-quality standards that The Forward Group maintains for their cars. This is undoubtedly a testament to the dealership's commitment to offering top notch vehicles to their customers. One of the standout aspects of my experience was the outstanding customer service provided by Alex. He was not only helpful but also remarkably friendly throughout the entire process. Alex went above and beyond to ensure that I had all the information I needed, patiently addressing any questions or concerns I had. His dedication to customer service blew me away. The car was valeted so well, it still smells nice now!
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Aftersales from Forward Group in response to Nothing but 5 stars
Thank you for your review of your BMW X5 and Alex. I’m delighted to hear that you had an exceptional car buying experience with The Forward Group and that Alex was a pleasure to deal with. I’m also glad that you are impressed with the performance and condition of your BMW X5 and that it meets your expectations. It sounds like you have a fantastic and high-quality car that reflects the dealership’s standards and commitment. I’m also pleased to hear that Alex provided you with outstanding customer service and that he was helpful, friendly, and informative throughout the entire process. I appreciate your kind words and your high rating of Alex and The Forward Group. I hope you enjoy driving your BMW X5 and that it continues to smell nice. 😊
Here at Forward Group, based in Wilmslow, Cheshire you can be assured that the service we provide is of the very highest standard. We use all of our expertise to ensure that every customer drives away in a quality car at a great price. Our approach is no pressured, informative & professional, we are always happy to help and answer any questions you may have about any of our services. We specialise in performance and prestige cars and offer a number of finance options including lease deals, personal contract and contract hire, for both personal and business clients. We often deal with high-profile clientele and can promise discretion and professionalism at all times.
Our services cover the whole of the UK, and we are able to arrange full transportation services and extra’s including car wrapping, alloy wheels and more at competitive prices.
We have partnerships with many large automotive finance specialists, which allow us to make sure that you, the customer, is always looked after and have the best possible deals available. Our Finance expets are able tailor all finance packages to suit your individual requirements and it couldn't be easier,
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Forward Group
Unit 3 Winnington Business Park
Winnington Avenue
Northwich
Cheshire East
CW8 4DL
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