still waiting for a return of £99 since the 30 june very very poor company ask for deposit back on the 14th july and still waiting
please be aware under any circumstances DO NOT leave any type of deposit what these con men do not mention is it is non refundable please be aware buy off a reputable company not these
Reviewer has confirmed their email address
Anonymous in response to con men
Surely before putting down a deposit you would have weighed up if this was the right decision yourself? It’s unfair to slate a company if you didn’t ask this before you paid. I had the opposite experience.
Craig Robinson in response to con men
Yes why put a deposit down, deposits are not usually refunded or that defeats the object of having a deposit
Deborah Austin in response to con men
I didn't have a problem at all with this company... I took the opportunity to leave a deposit on a car which I had been looking for for 18 months.. Then decided against it, messed them about a bit, but still go my deposit back.. Went for the car the second time, they took my word that I was coming to purchase the car without a deposit and saved it for me.... Not only that, but I had Absolutely fab service ~ super valeted, big bow on bonnet ~ I love my car till today and I was still thanking my salesman 2 months later😁👍🍾🙌👌 Don't slate a company, its not fair to judge, when you've not kept your word on something. I had super super A1 service! SparklieDebzz
Deborah Austin in response to con men
I didn't have a problem at all with this company... I took the opportunity to leave a deposit on a car which I had been looking for for 18 months.. Then decided against it, messed them about a bit, but still got my deposit back.. Went for the car the second time, they took my word that I was coming to purchase the car without a deposit and saved it for me.... Not only that, but I had Absolutely fab service ~ super valeted, big bow on bonnet ~ I love my car till today and I was still thanking my salesman 2 months later😁👍🍾🙌👌 Don't slate a company, its not fair to judge, when you've not kept your word on something. I had super super A1 service! SparklieDebzz
MQ in response to con men
Yes this dealer is not honest and they're so pushy to get your deposit (without mentioning it is not-refundable), regardless that on their Facebook page it says it's refundable!
I’ve recently purchased a car from here and I cannot thank Paul enough for his help in the process . Even with the current state we are in Paul was unbelievably helpful and made the process extremely smooth and very professional . I can say I’m a woman with not much clue on purchasing cars, insurance , tax etc and Paul couldn’t have been more helpful. Thank you x
Reviewer has confirmed their email address
just now Spent a couple of hours negotiating a HP deal for a car that my wife and I liked. We needed some more time to to see other garages and think over our options so decided to reserve the car at HPL with a 'refundable' £100 deposit. We decided to buy a car from elsewhere in the end and have since contacted HPL motors for our refund but to no avail. Avoid at all costs.
Reviewer has confirmed their email address
Craig Robinson in response to Refundable deposit is actually NON-REFUN
They tell you it's non refundable or what's the point in a deposit
I went to hpl motors looking for a new car was assisted by Jordan Dodd who was great help he helped me find my perfect car he was very helpful and had great customer service skills I would highly recommend Jordan and I couldn’t thank him enough. I’m one happy customer so thanks again
Excellent service great selection of cars, I would recommend them HPL Motors to anyone, filip was a very nice man , Thanks Filip Ognyanov
Thanks to Paul heaven for you making us comfortable and welcome and explaining everything precisely.hes a credit to HPL Motors Used Car Supermarket.
Reviewer has confirmed their email address
i went to HPL Motors used car supermarket as my wife bought a car from them not long ago, From the start the salesman, Paul Heaven, was friendly and helpful and talked me through the process. At no point did i feel pressured which is always a big plus for me and he explained all my options then allowed me to make my own mind up. I would certainly use HPL again.
Just like to say thank you to Paul Heaven, for all your help in purchasing my new car. I will highly recommend HPL Motors Used Car Supermarket. It was a pleasure to be able to browse at my leisure and not be pushed into making a decision. Paul was very helpful, informative and made me feel at ease, when I enquirer about the car I am now enjoying driving. Once again thank you for all your help
Reviewer has confirmed their email address
I’ve bought my last 3 cars from HPL Motors and always had top quality service. I will definitely be going back for my 4th!
Reviewer has confirmed their email address
Honesty Produces Loyalty - It Means More to Us Than Just Our Name!
At HPL Motors, we are firm believers that exceptional customer service isn't just about selling cars - it's about building lasting relationships through honesty and trust.
Since 1992, our family-run business has grown from a modest 16-car forecourt near Heaton Park to become one of the North West's most trusted used car dealerships, with over 1,200 quality vehicles across our four locations.
HPL stands for Honesty Produces Loyalty. It’s a principle that guides our daily business ethos and every interaction we have with our customers. This isn't just a slogan; it's the foundation of everything we do, from our transparent pricing to our no-pressure sales approach.
We are extremely proud to say that over 50% of our customers return to us for their next vehicle, and we are previous winners of the Motor Trader Industry Awards for Customer Care both in 2019 and 2020.
What started as a small family business back in 1992 has evolved into the leading used car dealership network in the North West of England. We've grown alongside our communities, expanding to four strategically located dealerships in Stockport, Preston, Oldham, and Atherton.
Many of our team members have been with us for years, creating a stable, knowledgeable workforce that understands the unique needs of drivers across Manchester and Lancashire. When you visit any HPL location, you're not just another customer - you're joining a unique community of used car buyers.
Every vehicle we buy here at HPL Motors undergoes our comprehensive 128-point inspection performed by qualified mechanics before reaching our forecourts ready to sell. We don't just check the obvious; we examine everything from engine performance to electrical systems, ensuring your complete peace of mind. Each inspection comes with a detailed report that's yours to keep, providing transparency about your vehicle's condition.
Beyond our inspections, we perform a full HPI history check on every car we sell, providing over 80 pieces of important information about each vehicle's past. This process helps us identify any potential issues, such as mileage discrepancies, outstanding finance, or previous insurance claims, giving you extra confidence in your purchase.
Our Finance First approach here at HPL Motors means you can secure your funding before choosing your vehicle, giving you the confidence to browse our entire range knowing exactly what's within your budget.
Our FLA-certified finance team works with a comprehensive network of lenders to offer solutions, including:
Our commitment extends well beyond your initial car purchase. For example, HPL Motors' in-house service and MOT centres at our Oldham, Preston, and Stockport locations provide comprehensive maintenance for all makes and models of vehicle.
Safe to say that we ensure every car leaves our dealership with a current MOT. But how’s this for service: if your car’s MOT is due within six months of purchase, we'll extend it, completely free of charge!
Should you choose to have your car serviced with us (we certainly hope you do!), you’ll be invited to be part of our HPL Rewards Package, which is available for under £150. This great value car care package includes the following:
Our spacious, heated indoor showrooms provide a comfortable and relaxed, pressure-free environment where you can browse our cars at your own pace. Bring the whole family along for the ride - even the pet dog is welcome too!
We make every effort to streamline the purchasing process, which means you can drive away in your chosen vehicle within an hour. With upfront servicing, thorough inspections, and professional valeting, we're ready to hand over your vehicle when you’re ready to collect it.
If you see a car on our website that you just have to get your hands on, then fear not! You can reserve any vehicle online for just £149.99, test drive it at your convenience, and drive away the very same day.
Should we not stock the exact car you’re looking for, then we can source your perfect car through our extensive trade networks. We also offer a part-exchange service, which saves you the hassle of selling your car privately - you can even value your car for free to find out exactly how much it’s worth.
Whether you're a first-time buyer or seasoned driver, we're here to make your car-buying journey enjoyable and straightforward. Visit any of our four locations across Manchester and Lancashire, browse our range of vehicles online, or speak with our friendly team members about your specific requirements.
At HPL Motors, honesty really does produce loyalty, and we'd love to welcome you to our growing family of satisfied customers. Get started by searching for your new-to-you car today!
Manufacturers: Sells a variety of makes and models
Franchise Dealership
HPL Motors Used Car Supermarket
396 Manchester Road
Oldham
OL9 7PQ
| Mon | 08:30-20:00 |
| Tue | 08:30-20:00 |
| Wed | 08:30-20:00 |
| Thu | 08:30-20:00 |
| Fri | 08:30-20:00 |
| Sat | 09:00-18:00 |
| Sun | 11:00-17:00 |
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