1,172 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,172 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time using Ponko and everything went well. I thought James listened to everything we wanted out of a car. There was a key mark down the side of the car that needed touching up and on the day of collection the issue was resolved. Making a smooth and on time handover.

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Ponko from Ponko in response to Good experience

Thank you for your feedback! We're so glad to hear that your first experience with Ponko went smoothly. It's great to know that James took the time to listen to your needs and ensured that the key mark was addressed before the handover. Enjoy your new car!

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"Couldn't pick fault"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't find a single fault with my car buying experience. The team was incredibly helpful, offering me a test drive and answering all my questions. Overall, it was exactly what you'd hope for when purchasing a car.

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Ponko from Ponko in response to Couldn't pick fault

Thank you for sharing your positive experience! We're thrilled to hear that the team made your car buying process smooth and enjoyable. It’s always our goal to provide helpful, informative service, and we’re glad it met your expectations. Enjoy your new car!

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"Would use again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anthony looked after me both time while I was at the dealership, the first time was to come and view the car then the second was to take the car out and make the purchase. I wouldn't change anything about my visit and I would definitely use them again.

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Ponko from Ponko in response to Would use again

Thank you for sharing your experience! We're glad to hear that Anthony provided you with excellent service throughout both visits. It's great to know that everything went smoothly and that you'd choose us again. Enjoy your new car and we look forward to assisting you in the future!

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"Happy with the customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the customer service from the team at Ponko. I thought everyone was really helpful and it was nice to be offered a test drive because this is when I fell in love with the car. I have noticed that the charging in the car doesn't last as long as it says it does, but I'll keep an eye on the battery. Otherwise I'm enjoying it.

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Ponko from Ponko in response to Happy with the customer service

Thank you for your feedback! We're glad to hear you had a great experience with the team at Ponko and that the test drive helped you make your decision. Enjoy your new car!

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"10 out of 5! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going alright with my Ford Kuga that I recently purchased and I hope to get a lot of miles out of the car in the future. Haydn was a great salesman and he had a great, no pressure approach to the sale. I'd give him 10 stars out of 5 for his service.

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Ponko from Ponko in response to 10 out of 5!

Thank you so much for your awesome feedback! We're thrilled to hear you're loving your Ford Kuga and that Haydn made the whole process smooth and stress-free. It’s fantastic to know you had such a great experience! If you ever need anything in the future, we’re here to help. Enjoy your new car!

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"No issues"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues with my BMW 4 Series at the moment, it's been a great car.

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Ponko from Ponko in response to No issues

Thank you for your feedback! We're pleased to hear that your BMW 4 Series is running well and that you're enjoying it!

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"Really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm getting on really really good with my Golf! I just need to get my window looked at because it doesn't always go up/ down on the first attempt, but otherwise it's been great. Haydn couldn't do enough for me, he answered all my questions and he was super helpful.

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Ponko from Ponko in response to Really helpful

Thank you for your feedback! We’re glad to hear you’re enjoying your Golf overall. We’ll make a note of the window issue, and if you need assistance with that, feel free to reach out. It’s great to know Haydn was able to help with all your questions and provide excellent service. Enjoy your new car!

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"Quality work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely over the moon with my Mini Hatch! Matthew was super cool and really informative. The car was in great condition when I picked it up, and any minor issues I pointed out were quickly sorted out before I collected it. The whole handover was faultless, and I could tell they really care about delivering quality at this dealership.

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Ponko from Ponko in response to Quality work

Thank you for your amazing feedback! We're so happy to hear that you're loving your Mini Hatch and that Matthew provided you with great service. It’s fantastic to know that any issues were swiftly resolved and that the handover went smoothly. We take great pride in delivering quality, and your kind words really mean a lot to us. Enjoy your new car, and we hope to assist you again in the future!

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"Simply outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There's nothing more that the team at Ponko could have done for me during the purchase of my Nissan Juke last month. They really went above and beyond my expectations and provided an outstanding service from start to finish.

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Ponko from Ponko in response to Simply outstanding

Thank you for your fantastic review! We're thrilled to hear that the team at Ponko exceeded your expectations and provided outstanding service throughout your Nissan Juke purchase. We really appreciate your kind words and are glad you had a great experience with us. If you need anything in the future, don't hesitate to reach out!

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"Down to earth 🌍 dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Renault Captur from Ponko in Cambridge, and it was completely hassle-free. The vehicle runs without any issues, and the customer service with Matthew was superb; he was friendly, helpful, and efficient. We would highly recommend this dealership to anyone and would definitely buy another car from them.

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Ponko from Ponko in response to Down to earth 🌍 dealer

Thank you for your kind words! We're so glad to hear that your experience with Ponko was hassle-free and that you're happy with your Renault Captur. It's great to know that Matthew provided you with superb service throughout the process. We truly appreciate your recommendation and would be more than happy to assist you again when you're ready for your next car!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1172 reviews4.7 out of 5 stars — Rated Excellent
Excellent
928
Very Good
233
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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