I'm completely happy with my recent purchase, complimented by knock-out customer service from Jason and the team. The car's absolutely immaculate and I'm enjoying getting behind the wheel. No complaints from me!!
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Ponko from Ponko in response to Knock-out Customer Service
Thank you for your great review! We're thrilled to hear that Jason and the team provided excellent service and that you're enjoying your new car. It’s fantastic to know everything met your expectations. We appreciate your feedback and wish you many happy miles ahead!
I'm a new driver and was looking to purchase my very first car...I knew what I wanted but that didn't make the search any easier. After visiting a handful of dealerships & feeling completely underwhelmed, I came across Ponko's advert online. I popped down to the dealership and was absolutely blown away by the atmosphere - Everyone was friendly, greeted me with a smile & genuinely couldn't do enough for me. It was an enjoyable experience from beginning to end, and I'll be returning when it's time for an upgrade.
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Ponko from Ponko in response to ⭐⭐⭐⭐⭐
Thank you for your wonderful feedback! We're so glad to hear that your experience with Ponko was such a positive one, especially as a new driver. It’s great to know you felt welcomed and well taken care of throughout the process. We look forward to helping you with your next car purchase when the time comes!
I've had nothing short of an excellent experience with Ponko & would recommend them to friends and family without hesitation!
Reviewer has confirmed their email address
Ponko from Ponko in response to Perfect
Thank you for your kind words! We’re thrilled to hear you had an excellent experience with Ponko. Your recommendation means a lot to us 😊
I was already a customer of Ponko (when it was Reed Autos) and adopting another German Shepherd forced the purchase of a bigger car. I'd never considered an estate before but Asa considered my requirements carefully and made the recommendation of a Volkswagen Passat estate which suited my needs perfectly without me even knowing it! I would like to highlight Jamie, Chris and Glen as being truly exceptional in their customer service.
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Ponko from Ponko in response to Customer service was amazing
Thank you for your fantastic review! We’re so glad that Asa took the time to understand your needs and recommended the perfect Volkswagen Passat estate. It’s wonderful to hear that Jamie, Chris, and Glen provided exceptional service throughout the process. We appreciate your continued trust in Ponko, and we’re glad we could help you find the right car for you and your new German Shepherd!
Five star service from a brilliant dealership!
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Ponko from Ponko in response to ⭐⭐⭐⭐⭐
Thank you for your 5-star review!
Ponko have been brilliant! James looked after us really well while we were buying the car and nothing was too much trouble. But what was nicely surprising is that the aftercare was top-notch too. I had an engine management light appear on the Citroen but it was easy to get it booked in and repaired under warranty, I've even got a courtesy car so I really couldn't ask for more.
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Ponko from Ponko in response to Great sales and aftercare
Thank you for your fantastic feedback! We're delighted to hear that James provided excellent service throughout your car purchase and that the aftercare exceeded your expectations. It's great to know the warranty repair process was smooth and that the courtesy car made it even more convenient. We truly appreciate your kind words and look forward to assisting you again in the future!
While I haven't necessarily enjoyed dealing with sales people in the past, Frederick at Ponko was absolutely fantastic. From the moment we walked in there was no pressure and no one jumped on us like you get in some places. It was nice to sit down for a proper appointment and not be rushed at all. Thanks to his excellent customer service, we'll definitely be visiting Ponko again in the future. Big thanks from a happy customer!
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Ponko from Ponko in response to Good as gold
Thank you for your wonderful feedback! We’re thrilled to hear that Frederick provided a relaxed, no-pressure experience and took the time to ensure everything was to your liking. It’s great to know you felt valued throughout the process. We look forward to welcoming you back to Ponko for your future purchases!
When I shop for a car I like to bring my dad along for help, and some dealers have had a habit of speaking to him and totally ignoring me - even though the car is for me! James was a breath of fresh air and always spoke to me 😊 every aspect of purchasing here was excellent & we'll definitely be back when it's time to change.
Reviewer has confirmed their email address
Ponko from Ponko in response to A refreshing experience
Thank you for your review! We're so glad to hear that James made you feel valued and ensured the entire car buying experience was a positive one. It's great to know that everything went smoothly, and we look forward to assisting you again when it's time for your next purchase!
I must say, I'm really impressed with Ponko. Anthony and the team got everything done as quickly as they could for me which didn't go unnoticed - Thanks chaps! It's been a positive experience overall.
Reviewer has confirmed their email address
Ponko from Ponko in response to Fine so far
Thank you for your kind words! We're glad to hear that Anthony and the team were able to assist you efficiently. Your feedback is greatly appreciated, and we're happy you had a positive experience with us. Thanks again!
Matthew and the team over at Ponko were great - They bent over backwards & did everything possible to help us throughout the purchase of our Nissan Leaf. Very deserving of top marks.
Reviewer has confirmed their email address
Ponko from Ponko in response to The guys were great!!
Thank you for your review! We’re pleased to hear that Matthew and the team were able to provide the support you needed during your Nissan Leaf purchase. Your feedback is greatly appreciated, and we’re glad we could assist. Enjoy your new car!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 940 | |
Very Good | 238 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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