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56 reviews from our car dealer reviews community
Leave a review for Simpson Motors
Leave a review

56 reviews from our car dealer reviews community

Leave a review for Simpson Motors
Leave a review
"Sale of Vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold my car direct to Simpson Motors - prompt, speedy and professional sale with monies paid very quickly. I would have no hesitation in doing any future business with Bryan and Simpson Motors.

Bryan Simpson from Simpson Motors in response to Sale of Vehicle

Andrew, Thanks again for choosing us . Wishing you all the best and look forward to seeing you again soon. Kind Regards Bryan Simpson

"Used Car Purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding service from start to finish by Simpson motors, in particular the sales executive Ryan Scobbie dealt with all used car purchase matters in a thoroughly professional manner.

Bryan Simpson from Simpson Motors in response to Used Car Purchase

Mark, Thanks again for your business we hope you are enjoying your new car and great to hear you had a good experience dealing with us, I'll make sure to pass the message onto Ryan also. Thanks again Kind Regards Bryan Simpson

"Great Service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ryan was excellent from start to finish. Thank you and highly recommended

Bryan Simpson from Simpson Motors in response to Great Service

Thanks again for your business and great to hear you enjoyed your experience with us, I'll make sure to pass the message onto Ryan also. Kind Regards Bryan Simpson

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"Top notch "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently sold my car to Simpson motors after we had purchased cars in the past and had nothing but great service.Selling my car to Bryan was easy,he offered a fair price and made everything go smoothly. Can’t thank Bryan and Simpson motors enough for all their help in the last few years,would definately recommend this garage and would happily buy from them again in the future.

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+4 Found this review helpful

Bryan Simpson from Simpson Motors in response to Top notch

Blair, Thanks again for your business both buying from us and selling your car to us , A pleasure to deal with. Hope your enjoying the R32 and we look forward to seeing you again soon Kind Regards Bryan

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"Fantastic service once again."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchasing a first car for my step daughter was always going to be a daunting affair but not so. Ryan was outstanding. Great communication throughout the process. Nothing was too much hassle or to much effort. I've dealt with Simpson Motors a number of times and can't fault them. Friendly, helpful and above all honest (not something you can say about all car dealers). Thanks again Ryan and all at Simpson Motors. Neil

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+3 Found this review helpful

Bryan Simpson from Simpson Motors in response to Fantastic service once again.

Neil, Thanks again for your business, Always a pleasure. We look forward to seeing you again soon. Kind Regards Bryan & Ryan

"What used car dealers should be "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took a gamble in our eyes which paid off. First time we have bought a car online and chatting with Graeme paid £100 to hold the car until we could make it up to collect the car. Fantastic service from Graeme who could not have been more honest with his description. The car was as described. We paid the balance once we seen the car and drove home in it.

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+5 Found this review helpful

Bryan Simpson from Simpson Motors in response to What used car dealers should be

Thanks for leaving us a review, Its greatly appreciated. We are happy to hear you were impressed with us and the service you received. Kind Regards All at Simpson Motors

"Skoda Fabia"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealing with Graham , very helpful and polite. Had very minor issue with strange noise coming from car but they sorted that within a day of me mentioning it and turned out to be just the toolkit rattling about in the boot, were more than happy to help

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+5 Found this review helpful

Bryan Simpson from Simpson Motors in response to Skoda Fabia

Margaret , Thanks again for your business and taking the time to leave us some feedback its always greatly appreciated. Kind Regards Bryan Simpson

"Bought a car unseen, Would reccomend! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Jaguar fpace without seeing and got delivered to me in Newcastle, Havent bought a car this way before but they made the process as easy as it could be , were honest and upfront about the car and i was over the moon with it when it arrived ! Would recommend

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+3 Found this review helpful

Bryan Simpson from Simpson Motors in response to Bought a car unseen, Would reccomend!

Natalie, Thanks again for your business and feedback, Greatly appreciated. Kind Regards Bryan Simpson

Bryan Simpson from Simpson Motors in response to Bought a car unseen, Would reccomend!

Natalie, Thanks again for your business and feedback, Greatly appreciated. Kind Regards Bryan Simpson

"Promised car, then sold to someone else!"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Simpson motors, was told to come in at 9am the next day, car will be mine. i asked if this is the quickest way or is online quicker. was told to come in, sort it at 9am. I take the Morning off work, go in and told the car is gone to someone ONLINE! I could have done this online if the person told me this would guarantee me the car. I went there with the understanding, the car was reserved for me. Obviously not. WILL NOT BE BACK.

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+0 Found this review helpful

Bryan Simpson from Simpson Motors in response to Promised car, then sold to someone else!

Good Morning Stephen, Its Bryan Simpson emailing you back, Sorry to hear that you are dissapointed with your experience with us. I have discussed the situation with Ricky , Its always a diffucult one for us when there is more than one person who wants to buy the same car, Someone always get let down unfortunatley there is not a way to keep both customers happy as we only have the 1 car. I know you are ofcourse dissapointed but please try to see it from our perspective in a situation like this we need to operate on a first come basis we cannot turn a buyer away who its wanting to go ahead with a purchase and is prepared to pay a deposit to secure the car on the hope that a customer from a previous day comes back. Without a commitment of a deposit being paid all cars are still available for purchase. You can imagine how many people on a daily basis tell us they are coming back and we dont see them again, So we cant be expected to turn other customers away on the hope that you would come back today. Under your own admission Ricky suggested coming in at 9AM to tie the deal up if you wanted to go ahead , I beleive it was roughly 9.20 before you were here which unfortunatley was the window of time where the other customer phoned and paid a deposit to secure the car. If you had been here at 9.00am as suggested the car would have been sold to you. I can assure you there was no intention of lying / misleading you in anyway as ofcourse this would be couter productive on our part as we are here to sell cars not delay the purchase or put people off them. As it stands the deal with yourself actually appealled to us more than the deal we have done as we were keen to have your car as a part exchange giving us replacement stock to sell on again rather than the other customer who doesnt have a car to trade in, However we do not favoritise any customers particular deal over another regardless of if it suits us better than than another and all our customers have the same opportunity to proceed with a purchase if they want to on a first come first serve basis i can guarantee you that you were not personally undervalued as a potential customer in anyway. How would our other customer have felt if we told him that sorry you cant buy the car as someone viewed the car yesterday and they also had a part exchange which we want so we are going to wait and see if they come back in or not before we would sell you the car? Thats not the way it works unfortunatley. Apologies again that you feel dissapointed by the service you recieved , We wish you all the best and hope you manage to find another suitable car. Kind Regards Bryan Simpson

"Spend £15995 on a car but not interested"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner bought a car from this garage last week and here’s how they put out a car ! Tyres chunk out them and Bryan Simpson just said it can have 10 chunks out off a tyre stay clear go and look else where and get a safer car and someone who wants too listen when you have a issue there are dirty marks on head cloth full valet lol

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+3 Found this review helpful

David in response to Spend £15995 on a car but not interested

Don’t believe that and a mark on the head cloth warrants a one star for valeting on a used car? over reaction.

Jamie in response to Spend £15995 on a car but not interested

Noticed this same review on another site no mention of valet just tyre or tyres?.is it a chunk out a tyre? or tyres covered in chunks then as your unverified review would suggest ? (Not helpful).

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Dealership Information

Simpson Motors is a family run business by Raymond Simpson and his son Bryan Simpson. Raymond Simpson has been supplying quality used cars to Dunfermline and surrounding areas since 1980 when Simpson Motors was originally established at Mid-Beveridgewell in Dunfermline, He quickly outgrew that site and moved to our current premises in Rumblingwell Dunfermline which has 4 times the capacity of the old garage.

We have been in business for over 35 years now and have built up a large amount of return customers who actively recommend us to their friends and family. In more recent years we have found people travelling from all over the country to take advantage of our great deals & cars.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
56 reviews4.5 out of 5 stars — Rated Very Good
Excellent
47
Very Good
2
Average
2
Poor
1
Terrible
4

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    Contact Information

    Address

    Simpson Motors
    Rumblingwell
    Dunfermline
    Fife
    KY12 9AS

    Get in touch

    01383 730529
    http://www.simpsonmotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Closed

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    92%
    Percent of reviews responded to by this dealer

    Additional Information About Simpson Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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