94% Reviews
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92% Recommend
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69 reviews from our car dealer reviews community
Leave a review for Wrexham Volkswagen
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69 reviews from our car dealer reviews community

Leave a review for Wrexham Volkswagen
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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was my first time buying a car from Wrexham Volkswagen but everything was perfect, my new T-Roc has been good so far.

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Sharon from Wrexham Volkswagen in response to Perfect

Good Afternoon Eleri, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your T - Roc. Sharon - Swansway Motor Group

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"Much better than our local VW!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We spotted the Tiguan Allspace while we were on holiday so we were lucky to find the car and this great dealership! Sion was really informative and took his time to show us around the car and recommend features that were relevant to us. What really impressed was how Sion and the other staff acknowledged us and kept us updated even though he was busy with other customers, always keeping our tea topped up along the way! I've purchased a few cars in the past however Wrexham VW was exceptional.

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Sharon from Wrexham Volkswagen in response to Much better than our local VW!

Good Afternoon Daniel, Thank you for your 5 star review. Great to hear you are pleased with your new Tiguan Allspace and we trust you are enjoying many miles in your new purchase . We are thrilled that Sion and the Team in sales at Wrexham Volkswagen looked after you. Thank you so much for your business. Sharon - Swansway Motor Group

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"Very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Sion. I found him very helpful while purchasing the Volkswagen Golf.

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Sharon from Wrexham Volkswagen in response to Very good

Good Afternoon Beca, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"Vw golf gtd"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I rang up about a golf gtd today and the following day the dealer at Wrexham vw had increased the price by £1,474 , I consider this very sharp practice

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Sharon from Wrexham Volkswagen in response to Vw golf gtd

Good morning Antony, Thank you for your one star review. We have cascaded this to our Head of Business at Wrexham Volkswagen who has confirmed you made an enquire for a Golf GTD you requested as part of the deal you wanted the road tax to be included and due to this being declined you then made the decision not to go ahead with the purchase or secure this price with a deposit. The next day we did have a price increase as a business. We work within the used car market we do not control it so for this reason our price do go up and down. Thank you for the business opportunity you gave us. Regards Sharon - Swansway Motor Group

"MOT and VEHICLE CHECK "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

May I thank Lewis, ,Pam who organised my taxi home and the driver who returned my vehicle for the Brilliant first class service I received today. They were courteous, kind and explained everything to me. Well done VW Wrexham . Pauline Jones

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Sharon from Wrexham Volkswagen in response to MOT and VEHICLE CHECK

Good Afternoon Pauline, Thank you for your 5-star review for our After Sales Team at VW Wrexham. We appreciate the time you have taken to let future customers know of the first-class service you have received. We look forward to welcoming you again in the future. Sharon - Swansway Motor Group

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service by all the team, very polite and friendly. I never felt under pressure to make any decisions. Youssef was incredibly helpful from start to finish of purchase. Nothing ever too much trouble and I was always given honest answers to any questions. Youssef is a definitely an asset to the Wrexham team.

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Sharon from Wrexham Volkswagen in response to Great service

Good Morning Lauren, Thank you kindly for your 5 Star Review, we are very pleased to hear that Youssef looked after you and we trust you are enjoying your new vehicle . May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"The easiest transaction "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a lovely Golf down at the Swansway Wrexham VW and I am still not over how well it went! I can not believe how easy and smooth the transaction was when buying a car here, its never been like this anywhere else in the past. The team were so nice to be around and deal with, they all seemed happy to be there, happy to help and very bubbly and welcoming. Places like this really do go above and beyond unlike some other garages. These guys deserve nothing but top marks. I can confidently recommend this amazing dealership to everybody!

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Sharon from Wrexham Volkswagen in response to The easiest transaction

Good Morning, Thank you kindly for your 5 Star Review. We are very pleased to hear that the team looked after you and went above and beyond. We trust you are enjoying your Golf. May we take this opportunity of thanking you for your custom and recommending us to future customers. We look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Delighted "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is running well with the Golf I purchased. I am thoroughly enjoying driving the car, it is absolutely perfect. The service provided by the dealership exceeded my expectations, which is impressive because I used to work for VW & Audi and know their service standards ( which were amazing back then ) but I do actually think the service is better now than what is was back then. I chose the Golf specifically because of the excellent performance of the motor, and I am delighted with it. l as a customer, am more then satisfied and would highly recommend using this VW branch.

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Sharon from Wrexham Volkswagen in response to Delighted

Good Morning Lee, Thank you kindly for your 5 Star Review. We are very pleased to hear that the team have exceeded your expectations. With you being in the industry yourself, it is great to hear we have improved. We trust you are enjoying your Golf, it really is a great choice. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Lovely lovely car :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team down at Wexham Volkswagen were super pleasant to deal with and I couldn't fault anything in the slightest. The team were excellent in every way. We absolutely love everything on the Touareg, there's isn't a single thing I don't like! Its LOVLEY!

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Sharon from Wrexham Volkswagen in response to Lovely lovely car :)

Good morning Diane, Thank you kindly for your 5 Star Review. We are very pleased to hear that the team looked after you and you received faultless service. We trust you are enjoying your Touareg. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Out of this world 🚀"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Tiguan from Wrexham Volkswagen has been nothing but reliable and I am whole heartedly satisfied with my purchase. The car is running perfectly and I couldn't be happier. The staff at Wrexham Volkswagen were very helpful and highly attentive. They took the time to explain everything and answered all of my questions with enthusiasm. I am more than pleased with the service I received and would rate it a perfect 10/10, A very good experience.

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Sharon from Wrexham Volkswagen in response to Out of this world 🚀

Good Morning Anthony, Thank you kindly for your 5 Star Review, we are very pleased to hear that the team were helpful and attentive. We trust you are enjoying your new Tiguan. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Wrexham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
69 reviews4.7 out of 5 stars — Rated Excellent
Excellent
62
Very Good
4
Average
0
Poor
1
Terrible
2

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    Contact Information

    Address

    Wrexham Volkswagen
    Rhosddu Industrial Estate Main Road
    Wrexham
    Wrexham Principal Area
    LL11 4YL

    Get in touch

    01978 503517
    https://www.swanswaygarages.com/volkswagen/contact-us/wrexham/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Wrexham Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Wrexham Volkswagen
    VAT Number: 823 8072 33


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