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92% Recommend
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64 reviews from our car dealer reviews community
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64 reviews from our car dealer reviews community

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"Honda > VW"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a whole lot of cars in my time, not cheap things! They cost a fortune, but for somebody who is into cars... its always going to be an expensive hobby! Anyway, I bought a nice VW T-Roc from Wrexham VW garage and they were brilliant. Sion is a good lad, looked after me well and did everything I asked of him. Nothing was too much trouble for the lad, he was really excellent. I have had a T-Roc in the past you see so it didn't take too much getting used to, but these newer T-Rocs are nice cars, really impressive, especially this one! I do not regret going back to VW from Honda, and will likely stick with VW for a while now!

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Sharon from Wrexham Volkswagen in response to Honda > VW

Good Morning Kevin, Thank you kindly for your 5 Star Review, we are very pleased to hear that Sion looked after you and we trust you are enjoying your move from Honda to VW. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"The best every time "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with Wrexham Volkswagen a few times now and I know Sion pretty well, he is great and always has been, he is so good at what he does and more to the point, he is passionate about what he does. I have been with VW for a long time and that's how its going to say, it goes without saying as and when I need a new car I will be straight back here. I would always recommend Wrexham VW, they're just amazing. I recently purchased a Polo and I actually really like it. Its a good little motor! No faults! They are just perfect each and every time!!

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Sharon from Wrexham Volkswagen in response to The best every time

Good morning Laura, Thank you for your recent review. We are delighted to hear that you love your new vehicle and that your customer journey with Sion and the team was amazing and informative. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Nothing was too much trouble"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a fantastic experience buying a car from Wrexham Volkswagen. The car itself is wonderful, especially in comparison to my older model. The dealership had a welcoming and relaxed atmosphere, which made me feel comfortable throughout the entire process. The staff never pressured me, allowing me to browse freely. I must give a special shoutout to Glen, who went above and beyond by assisting me and even arranging a test drive. Thanks to their outstanding service, I highly recommend Wrexham Volkswagen. I rate my visit with a perfect score of 5 out of 5.

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Sharon from Wrexham Volkswagen in response to Nothing was too much trouble

Good Morning Katie, Thank you kindly for your 5 Star Review, we are very pleased to hear that Glen looked after you and we trust you are enjoying your new VW. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Honestly.. No words!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

'Loving my new car' is an understatement.... The VW T-Roc I bought myself down at Wrexham VW is one in a million. I adore the car, its amazing! My favourite thing so far has just got to be the heated seats, especially in this weather. Sion was so friendly and approachable! He made sure we had a mutual agreement and I had full understanding of everything before we went ahead with the sale. The car was spotless, of course. Absolutely beyond my expectations. I'm sure everybody is sick of hearing me go on about my car, but I am honestly just so so happy with it, I'm over the moon! Thank you so much Sion and VW Wrexham.

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Sharon from Wrexham Volkswagen in response to Honestly.. No words!

Good Morning Abigail, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Sion was friendly and went above your expectations. Your comments are gratefully received and we will of course inform Sion of this fantastic review. We trust you are enjoying your T-Roc with the heated seats. Can we also take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Amazing. Fabulous. Fantastic. Lovely."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sion was that fabulous with us when we first bought my car from him, that my husband came back to the dealership a week later and bought another car!!! We love our two brilliant cars, they are great and both are just beautiful. No issues what so ever, it was easy, smooth and a very great experience Thank you so so much!

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Sharon from Wrexham Volkswagen in response to Amazing. Fabulous. Fantastic. Lovely.

Good morning Carys, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Sion was amazing and we are thrilled due to this your husband then came in and gave us his business too. Your comments are gratefully received and we will of course inform Sion of this fantastic review. Can we also take this opportunity of thanking you both for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Attention to detail at it's finest "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have worked in the motor industry for 25 years, doing hand overs, getting cars up to scratch in the prep side and I know how its suppose to be done. I came to Wrexham Volkswagen and I can truthfully say from start to finish, the whole process was absolutely outstanding. These guys were spot on with everything, they left nothing unturned. Sion went above and beyond for me, by this I mean; general keeping me in the loop with things, the level of attention to detail was so impressive to see, Sion kept in constant communication with me, and he ensured the car was absolutely spot on before handing it over. Sion is a credit to the team! I don't live local, I live a good while away but I will happily travel here every time to buy again... there's nowhere else I trust like these guys!

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Sharon from Wrexham Volkswagen in response to Attention to detail at it's finest

Good Morning Ian, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Sion was happy and informative, we are thrilled to read that his attention to detail matched your expectations. Your comments are gratefully received and we will of course inform Sion of this fantastic review. Can we also take this opportunity of thanking you for your custom and travelling to give us your business. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Back to my Golf! Happy Chappy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a Golf from Wrexham VW a few years back, I mistakenly got rid of it and swapped for something else.... I soon realised it was a mistake, so, I've been back to Sion and bought another Golf... It does exactly what a Golf should do, its perfect. I'll be sticking with Golf's now and will be back to Wrexham VW when ready for an upgrade.

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Sharon from Wrexham Volkswagen in response to Back to my Golf! Happy Chappy!

Good Afternoon Martin, Thank you for your 5 star review . We are delighted to read you have come back to Wrexham Volkswagen and more importantly you are back in a VW Golf that is perfect for you. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is great thank you. No issues! Five. Definitely, thank you!

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Sharon from Wrexham Volkswagen in response to Amazing

Good morning Charlotte, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with the team was great. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Wouldn't shop anywhere else "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It may sound a bit crazy that I travel to Wrexham Volkswagen to buy my cars when there is a Volkswagen in Liverpool, where I live... I wouldn't ever go anywhere else now to buy a car. When I first used Wrexham Volkswagen I dealt with Sion, since then I've always dealt with him every time. The customer service is outstanding, beyond belief. The aftercare is excellent, and the whole branch is just a pleasure to visit. I highly recommend this Wrexham Volkswagen and Swansway, as they look over this site.... Thank you for another fantastic purchase. See you again soon.

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Sharon from Wrexham Volkswagen in response to Wouldn't shop anywhere else

Good afternoon David , Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Sion was a happy, informative and we are thrilled to read that down to this amazing service you would not shop anywhere else. . Your comments are gratefully received and we will of course inform Sion of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute no problems in recommending VW Wrexham to anybody thinking of buying a new car. The team are on hand to help, friendly, knowledgeable and very accommodating. Very pleased with the car and will be back in a year or two for a change! Thanks!

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Sharon from Wrexham Volkswagen in response to Spot on

Good afternoon , Thank you kindly for your 5 Star Review, we are very pleased to hear that the sales personnel were very helpful and knowledgeable and problems were quickly resolved. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Wrexham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Ratings
64 reviews4.7 out of 5 stars — Rated Excellent
Excellent
58
Very Good
3
Average
0
Poor
1
Terrible
2

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    Contact Information

    Address

    Wrexham Volkswagen
    Rhosddu Industrial Estate Main Road
    Wrexham
    Wrexham Principal Area
    LL11 4YL

    Get in touch

    01978 503517
    https://www.swanswaygarages.com/volkswagen/contact-us/wrexham/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Wrexham Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Wrexham Volkswagen
    VAT Number: 823 8072 33


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