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383 reviews from our car dealer reviews community
Leave a review for VR EPS Warrington
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383 reviews from our car dealer reviews community

Leave a review for VR EPS Warrington
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"Absolutely perfect car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found a Audi A3 online being sold by Vanrooyen, its looked perfect, I was a little apprehensive with not been able to see or test drive it first, but the salesman reassured me, he gave me all the details and history of the car and sent more detailed pictures and videos. I agreed to buy it and when it was delivered is was absolutely perfect, really clean and shiny and just as described, it was even nicer in real life! I'm glad I went for this car, its a 4 wheel drive and recently has been very handy in the snow and bad weather conditions. I know the Audi will do me now for many years, I'm so happy with it!

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Martin from VR EPS Warrington in response to Absolutely perfect car

Thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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"Superb service 5* all round "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would definitely recommend Vanrooyen to anybody looking to buy a new car, from a trustworthy garage with outstanding customer service! Sam was fantastic through-out, he was very accommodating and got it all sorted very quickly. We agreed a day to collect, but I was so keen to get the car I wanted it quicker, they got this sorted for me and went out of their way to make it possible. The customer service has been superb from start to finish. I really enjoyed the service and experience, and since buying the Range Rover, I've thoroughly enjoyed driving it. Its a fantastic car, great value for money, I'm really happy with it. Thanks to Sam and the team at Vanrooyen!

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Martin from VR EPS Warrington in response to Superb service 5* all round

Hi Brian, thank you for your positive review and lovely comments, I will pass your feedback onto Sam, much appreciated, Martin.

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"Very respectful and helpful staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely over the moon with the my new car, it's a very nice car, looks great, drives even better and was fantastic value for money. The last 3 cars I've had were BMW 1 Series on PCP, I like the cars and their performance but I wanted to buy one outright to keep for many years, I wanted something newer, less mileage etc. Vanrooyen had exactly what I wanted. I was dealing with Sam a lot, he was amazing, a very well educated and helpful chap, and Martin was also very informative and always on hand to help. I can't complain at all, I was happy with how the process and sale was handled, very happy with the car and Vanrooyen showed a high level of care and respect for the customer. My Son bought a car from here and he recommending me, I will continue recommending to friends and family, very happy.

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Martin from VR EPS Warrington in response to Very respectful and helpful staff

Hi Dave, thank you for your positive review and lovely comments, I will pass your feedback onto Sam, much appreciated, Martin.

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"Perfect example of selling cars correctly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I was dealing with Vanrooyen 3 things in particular shone through - transparency, honesty and kindness. I purchased a lovely Audi A3, and chose to have the car delivered, I didn't view or test drive, just bought it from looking at pictures, videos and a couple of conversations with the staff there. I was happy with this as the car looked and read very well in the description. Through-out the sale the dealership staff were great, I cant praise and thank them enough for there constant updates, communication and help. When the car was delivered to me, the chap asked me to come and look over car ensure I was happy. There was a small problem with the front passenger alloy, and rather than waiting for me to come across it, he pointed it out straight away and gave me options: you can bring it back to be repaired, or you can have this repaired locally and send us the invoice. I then called the office to confirm and was given the exact same information, we agreed to have the alloy fixed locally and be reimbursed. I cannot thank Vanrooyen enough for the honesty and for been so open. The whole process ran smoothly and efficiently, I'm highly impressed with the service. I have gained a great level of trust in Vanrooyen, and I will certainly return and recommend to others.

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Martin from VR EPS Warrington in response to Perfect example of selling cars correctly

Mark, thank you for taking the time to leave us such a positive review, your feedback is much appreciated. Thanks, Martin.

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"My new Audi A1 is unreal!! SO HAPPY"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted Vanrooyen after finding an Audi A1 online, it was a bit daunting as I don't know much about cars, I'm young and haven't had a lot of experience in driving/buying cars. When I was speaking to the Sam, the salesman, he said I wasn't able to test drive (due to restrictions), I was a little upset as I would have liked to drive it before buying, but fully understood why I couldn't. Sam made me feel at ease, he really held my hand through-out the whole process, explained everything well, kept in contact with updates, and just generally looked after me. When I went to collect the car, as soon as I saw it, I just knew it was the one! It was sooo clean, shiny and sparkling, it looked perfect. I had private plates on my old car and Sam very kindly took them off and put them on the Audi for me, he even helped me with the retention docs etc, he really did go above and beyond. Since buying the car a couple of weeks ago, I've driven it everyday as I'm still going to work, I use the motorway daily, and the car has been nothing but reliable, I've covered a fair few miles, and no issues at all. I highly recommend Vanrooyen - they made a daunting experience, exciting and pleasurable.

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Martin from VR EPS Warrington in response to My new Audi A1 is unreal!! SO HAPPY

Hi Eve, thank you for your positive review and lovely comments, I will pass your feedback onto Sam, much appreciated, Martin.

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"Fantastic team of people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been using Vanrooyen for many years now to purchase cars, its the only place I will buy a car from. Martin is a delight to deal with, very open, honest and informative. I can't fault the customer service, this time or any other time I've purchased, the team are always on hand to help, and will always put the customer first. My most recent purchase was an Aston Martin DB11, the car is phenomenal, I haven't driven it a great deal, but what I have driven of it, its superb! I can't recommend Vanrooyen highly enough!

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Martin from VR EPS Warrington in response to Fantastic team of people

Hi Scott, thank you for your positive review and lovely comments, it's much appreciated, Martin.

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"Second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic Audi purchased here, outstanding customer service and incredible stock profile. This dealership is pristine, its a lovely environment and the gentlemen here are extremely helpful and welcoming. I will be using again in the future, and recommending to my friends and family for sure.

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Martin from VR EPS Warrington in response to Second to none

Thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service, very helpful. So far so good with the Aston Martin, running perfectly, no problems at all. I would be happy to recommend Vanrooyen to friends and family.

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Martin from VR EPS Warrington in response to Excellent

Thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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"Best experience buying a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Range Rover Evoque and the car is beautiful, it runs like a dream, looks in great condition for its age and the price was according. The customer service was fantastic, by far the best experience yet. Martin was brilliant and helped me through the sale and Rob too - very informative and helpful. Both gents were lovely to speak to and deal with and they ensured the process was smooth and as easy for me as possible. I highly recommend Vanrooyen, for their high level of customer service and care and also the incredible range of stock. Really impressed.

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Martin from VR EPS Warrington in response to Best experience buying a car

Hi Richard, thank you for your positive review and lovely comments, I will pass your feedback onto Rob too, much appreciated, Martin.

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"Repeat customer - Strongly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 7th car I've bought from Vanrooyen, its my go to place and it's nice to get to know the guys and trust a car dealership, they have never let me down, This time round I've bought an Audi Q7 - its lovely, very good car, I'm enjoying it a lot and I actually prefer this car the Bentley I had previously! I will be back soon to have a nosey at the stock, and upgrade again!

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Martin from VR EPS Warrington in response to Repeat customer - Strongly recommend

Thank you for taking the time to leave us a review, your feedback is much appreciated. Thanks, Martin.

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Dealership Information

VR EPS Warrington is a well-established independent luxury car dealership with a reputation for offering customer’s unsurpassed levels of service.  VR EPS Warrington offer a fantastic selection of the latest, rarest and best examples of luxury and performance cars in the UK.

“What we don’t have in stock, we can source for you”.  Contact us with your requirements and we will endeavour to find your ideal dream car!

We pride ourselves in making sure all our cars are prepared to the very highest standard making sure each car is rigorously safety checked and detailed to ensure the car is in the best possible condition.  Our showroom is located just off junction 8 M62 next to IKEA.  Our customers can browse in a friendly relaxed atmosphere.

Our boutique showroom comes complete with customer lounge and stunning indoor viewing area. It’s designed specifically to allow you to enjoy a much more pleasurable, relaxed buying experience, with utmost discretion.  Our sales specialists offer the very best unbiased advice for when it’s time to choose your next dream car.

Do you have car to sell?  VR EPS can also help get the best price for your existing car by with either direct purchase or Sale or Return.  Ask a member of our team for more information on how we can get the value that your car deserves.

VR EPS is like visiting a unique and exclusive hotel – one visit is never enough.

Finance packages are available (subject to status) with options available to suit most budgets. 

All our vehicles come with a minimum 6 Months RAC Warranty and 12 Months roadside assistance as standard.

Deals in: 4x4s, Cars, Motorbikes, Motorhomes
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
383 reviews4.9 out of 5 stars — Rated Excellent
Excellent
363
Very Good
20
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    VR EPS Warrington
    Unit 12 Gemini Trade Park Europa Boulevard
    Warrington
    Warrington
    WA5 7YF

    Get in touch

    01925 637471
    https://www.vr-eps.com/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About VR EPS Warrington

    Company Formed: 2011
    Company Registration: 11100894
    Dealer Group: Independent
    Directors: Rob Tam-Martin Rylands-Glen Mason
    FCA Ref: 497010
    FCAStatus: Authorised Representative
    Premises Type: Car Showroom
    Registered Name: VR EPS Warrington Ltd
    VAT Number: GB 315798766


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