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The BMW I bought was exactly as described, I'm so pleased with it. It looks immaculate and drives perfectly! The staff at Better Value were quick, efficient and really welcoming. I felt at ease, and they made the process very simple. I can't fault anything from start to finish, I'd definitely use them again
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Recently bought a lovely BMW from better value, the service was amazing, such a friendly and helpful company that’ll do anything to help you. Will definitely be recommending to friends and family, great garage.
No manners at all ,I can only imagine the after sales service
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Lewis Reed in response to Rude arrogant
Hi Please let us know the car you have purchased or date you visited our dealership I have been doing this job for 10 years and have never had anyone say such things about myself or any of my staff I assume this to be a falsified review or part of an attack on our business please feel free to contact me on my personal mobile any time 07723530880 Lewis (Director)
So I'll try and be as open and honest as I can be here, as I'm sure Lewis at Better Value Cars will pick this up and put his own spin on it. I purchased a car in August, and knowing that I had a sum of money coming in the October agreed to buy the car I was looking at by part exchanging my current vehicle and taking finance out to cover the outstanding balance. I took this approach and signed up for the finance for one reason only, that I wouldn't incur any additional penalties, as I intended to pay the balance in full. My remit was to get this paid off as soon as the funds were available in October. I reiterated this point to Paul repeatedly and was constantly reassured that I had nothing to worry about. Paul even had the start date of the first payment pushed back to November so that I wouldn't pay anything. He was so confident he even gave me the document to read, which I did, and there was no mention of anything additional being added, so I proceeded with the purchase. Now to be fair here 24 hours later I had brake pad issues, and after a visit back to them they did replace them without any fuss. I cant fault them for that. HOWEVER ... now that I am in a position to settle the balance it seems I have racked up nearly £500 in interest on the finance agreement sine it was deemed "active", which was in mid August. Whilst I fully appreciate there is a level of interest to be paid on a loan, the finance company said that would need to be taken up with the car dealership if it were not to fall to me to pay. That's nearly £500 in two months .... on a deal that was set up with me supposedly not having to be out of pocket. So whilst I don't doubt that there will be a response to this review along the lines of "well you signed the paperwork!" (I've already had that come my way whilst on the phone to Lewis) I don't think any consumer in his right mind would have expected to walk into another £500 worth of debt in a deal that was struck based on a very different scenario. Moral of this story ... be careful if you buy from these people. Be very very careful.
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Recently bought a Nissan juke 14 plate excellent value for money finance was sorted with a minimum of fuss. Excellent service all round, with excellent after sales care really took care of me and my partner definitely reccomend Better Value Cars to anyone looking to buy a car
Absolutely amazing service from Better Value Cars and a fantastic outcome! I cannot thank Paul and Lewis enough I have left better value cars with a reliable and clean Car. Genuinely reliable dealers I wouldn’t dream of going anywhere else.
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I have been looking for an evouque for quite sometime, came across Lewis, Paul and the team as they had a desirable model at a very competitive price. The guys were all so helpful, Paul arranged the fiance and there was never any pressure from anyone. I was left to have a test drive with complete trust from Lewis and could not fault their openness and honesty throughout the purchasing process. Would recommend you give Batter Value Cars a try before looking anywhere else.
Superb customer service. Bought a fabulous Fiat Punto for our 18 year old's first car. Dealt with Lewis who was an absolute top bloke. First car I've ever bought as I've always had company cars fortunately. Buying a car can be daunting, we had had some poor experiences and pushy sales from other so called larger dealers but there was no pressure to buy here, just a great attitude from staff, open and honest. My lad has had the car 5 months now, no problems at all, a great first car. For total peace of mind you can get the RAC cover offered at the dealership as well. Would highly recommend Better Value Cars to anyone.
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Excellent Service from Lewis ,Paul and Staff! Purchased a 07 Plate Volvo with P/X and without any "Hassle" from Hard Sell Salesperson. Polite and Helpful which made the purchase easy! Couple of niggly items but took vehicle in and these where sorted without a quibble and as quick as possible! 5/5 Gentlemen will definitely use again and will highly recommend Better Value Cars.
Reviewer has confirmed their email address
At Better Value Cars I got a really good trade in price for my car, got expert advice when comparing car running costs including insurance groups, tax and mpg. Really trustworthy staff and no pressure to buy. I was even offered to arrange the tax for the car before I drove it away! Would recommend to everybody as nothing is too much trouble for them.
Reviewer has confirmed their email address
Great deals on used cars in Cardiff
If you are looking for great savings on quality used cars in the Cardiff area, then you have reached the right place. Better Performance are a specialist used car dealer based in Glamorgan. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Better Performance we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car in Cardiff, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Cardiff area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Better Performance we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Cardiff? We look forward to meeting you!
Manufacturers: Sells a variety of makes and models
Independent Dealership
Better Performance
Swan Garage Penarth Road
Cardiff
Vale of Glamorgan
CF11 8TW
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