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Purchased a I Pace recently only to discover an issue with the charging of the car . Bobby and the guys resolved the issue and the customer service was very professional and addressed the issue with the minimum of inconvenience I highly recommend this dealer due to the high standards of customer service .
Bobby Singh from Hatters Car Sales in response to Recent purchase Jaguar I Pace
Hi Neil It was an absolute pleasure dealing with you and glad we managed to get the slight hic-up sorted. After all, it's when things go a bit wrong you expect a reputable dealership to help. I am glad we came to the fore. Thanks again - and see you for your next purchase!
Had the pleasure of dealing with Hatters Car Sales when selling our fleet cars, communication was outstanding and the whole process was seamless.
Bobby Singh from Hatters Car Sales in response to Great Service from start to finish
Hi Steve. Thank you for your kind words and 5 star review.
The car selling process was very smooth and Hatters staff are helpful, professional and friendly. I was able to sell my car at my target price too.
Bobby Singh from Hatters Car Sales in response to Friendly and reliable
Hi Thank you for your kind review and 5 star score
Very happy with my Skoda Fabia for the time I've had it. I can't remember the salesman's name but I felt very well looked after on the day and he was able to give me detailed answers to my questions.
Reviewer has confirmed their email address
I absolutely love my Mercedes! I'm honestly finding any excuse to get in and drive. I recently moved house, and I've loved putting my foot down every time I get into it, it's made moving a bit more enjoyable. I stumbled on the car online while looking at Volvos and BMWs, and this C-Class happened to pop up. I took a closer look at the advert and after realising the price was perfect, it had good mileage and was in great condition. I loved my Seat that I traded in but it won't be missed. The customer service from everyone was out of this world. The relaxed vibe and smooth process made it all the better. I'm grateful for being treated as an actual human. This will be the first place I look when getting my next car.
Reviewer has confirmed their email address
The team at Hatters Car Sales are very good at what they do. My son ended up driving away with a beautiful Audi TT and he couldn't be more impressed with it. All of our questions about the car were answered, and after a short test drive later we were happy to take it home. We arranged for it to be delivered, which arrived without any delays. I'd rate them higher than 5 if I could.
Reviewer has confirmed their email address
So far, so good with my new Kia Sportage from Hatters Car Sales. Yes, the car is fabulous, and I am enjoying it so much, but the customer service is what shone through for me. All the staff were amazing, they went out of their way even when they were closed to help me, and this action alone has earned them a customer for life. I will be back next month to buy a car for my son! see you then 😊
Reviewer has confirmed their email address
For as long as I can remember, I have always had Toyotas, I love them. They are the perfect car for me, very reliable and easy to fix if any issues occur. When the time came for me to upgrade, I headed online and came across a perfect Toyota at Hatters Car Sales. I have to say the whole buying process was good, and I would consider returning in the future, well as long as they had a Toyota in stock.
Reviewer has confirmed their email address
Hatters Car Sales were great in the purchase of my Suzuki Swift I bought from them, and I found the whole process extremely easy and pleasant. I never give top marks to anyone, but they did come very close.
Reviewer has confirmed their email address
I am very happy with my new car from Hatters Car Sales. The car is running very well, and I am enjoying it very much. The service I received was really good, and I'm happy with the whole experience. I would recommend them.
Reviewer has confirmed their email address
Thank you for visiting Hatters Car Sales your used car Specialist in Luton, Bedfordshire. We pride ourselves on our exceptional customer service and work hard to make your buying experience as simple and pain-free as possible.
We stock a variety of used cars that are all maintained and prepared to the highest possible standard to ensure you get a car that is second to none.
We specialise in offering finance deals that are both flexible and affordable to suit all budgets on your next vehicle. We work closely with a number of specialist finance providers to give you the best possible rates for your budget.
We are a family run business that has been in the Motor Trade for over 30 Years.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 150 | |
Very Good | 5 | |
Average | 0 | |
Poor | 0 | |
Terrible | 1 |
Hatters Car Sales
Dallow Road
Luton
Luton
LU1 1SP
Mon | 08.30 - 18.30 |
Tue | 08.30 - 18.30 |
Wed | 08.30 - 18.30 |
Thu | 08.30 - 18.30 |
Fri | 08.30 - 18.30 |
Sat | 08.30 - 15.30 |
Sun | Closed |
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