84% Reviews
replied to
92% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


64 reviews from our car dealer reviews community
Leave a review for Wrexham Volkswagen
Leave a review

64 reviews from our car dealer reviews community

Leave a review for Wrexham Volkswagen
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sion couldn't have done anymore for me, he was excellent in every aspect and handled the sale professionally and politely. I purchased a VW Arteon and I'm over the moon with it, its a 22 plate car so still very new, and it for sure feels like a brand new car. I have gotten used to the car and how it drives and I enjoy every drive I make. I thank Sion for his excellent customer service and hassle-free approach.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Wrexham Volkswagen in response to Excellent customer service

Good afternoon Michael, Thank you kindly for your 5 Star Review, we are very pleased to hear that the Sion were was helpful and knowledgeable and we trust you are enjoying your Arteon. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Everything you would expect"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honestly and truthfully the team down at Wrexham Volkswagen are great! Highly reliable and great all round. I am very much enjoying my Touran, its a great motor that does the job perfectly. Everything has been just as you would expect!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Wrexham Volkswagen in response to Everything you would expect

Good Morning Jamel, Thank you for your recent review. We are delighted to hear that you love your new VW Touran and that your customer journey with the team was attentive and informative. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Perfect service + Perfect Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is running smoothly and everything is in perfect order. I find great joy in driving it as it's a delightful experience. A huge thank you to the dealership staff for their exemplary service. They were incredibly helpful, friendly, and went above and beyond to ensure customer satisfaction. Despite living in Essex and being unable to physically visit the dealership, we communicated through text messages. Glenn, in particular, was a fantastic help. He provided me with a video of the car before I made my decision, and his guidance throughout the entire process was invaluable. On the day of the purchase, he continued to assist me in a professional and friendly manner. I highly recommend this dealership to anyone searching for a car. The car itself was totally as described, if not better than advertised. The level of service provided by the staff exceeded my expectations, and I cannot recommend them highly enough.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Wrexham Volkswagen in response to Perfect service + Perfect Car

Good Morning Edward, Thank you for your recent review. We are delighted to hear that you chose our Wrexham VW dealership and that the level of service you received from Glenn was of a high standard. We will of course cascade these comments to him. It is lovely to hear that Glenn was able to find the perfect vehicle for you. Can we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Blissful experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a loyal customer of Wrexham Volkswagen for a number of years. The dealership is local, Sion always looks after me and knows me very well by now, the cars are always good value for money and really fun to drive. The was an issue with the finance and although, completely separate to Sion and the dealership there was lots of support from them to help me get it sorted. Another bliss experience with Wrexham Volkswagen and I love the car!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Wrexham Volkswagen in response to Blissful experience!

Good afternoon Gillian, Thank you for your recent review. We are delighted to hear that you are a loyal customer of Wrexham Volkswagen and that your customer journey with Sion and the team was attentive and informative. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"A recommendable dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from Wrexham Volkswagen and I'm delighted to say that everything is running smoothly since I left the dealership. The car is in excellent condition, and I couldn't be happier with my purchase. I understand that no one is perfect, and considering the distance between the dealership and my location in the south east, it was understandable that there were limitations on their ability to assist with delivery. Despite this minor frustration, I must highlight the great customer service I received. The communication throughout the entire process was exceptional, and the staff at Wrexham Volkswagen went above and beyond to ensure my needs were met. They even arranged for me to be picked up from the train station, which was greatly appreciated. Overall, my experience with Wrexham Volkswagen has been overwhelmingly positive. The car has proven to be worth every penny, and I am highly satisfied with my purchase.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Wrexham Volkswagen in response to A recommendable dealership

Good morning Danny, Thank you for your recent review. We are delighted to hear that you chose to travel to our Wrexham VW dealership and that the level of service you received from the team was of a high standard. We will of course cascade these comments to the team. We trust you are enjoying your new vehicle Can we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Went looking for Sion, very pleased!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My dad had a car of Wrexham Volkswagen a few years back an I was very impressed with how well Sion looked after my dad and how good he was at arranging and sorting everything. I went as I have had a Clio for my first car and wanted something a little more substantial to carry through my 2nd and 3rd year of driving. I settled on a VW Polo, it's a 1L Automatic so great on fuel and low insurance premiums. The car has been excellent so far and Sion was just as accommodating as he was with my dad.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Wrexham Volkswagen in response to Went looking for Sion, very pleased!

Good Afternoon Callan, Thank you kindly for your 5 Star Review, We are very pleased to hear that Sion was very helpful and knowledgeable and helped you and your dad find the perfect car. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"I will always use Wrexham Volkswagen!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a returning customer, I always expect a high level of service from Wrexham Volkswagen, once again I have not been disappointed. I wanted something a little bit bigger than my old Polo, the Tiago which Glenn showed me was perfect, Glenn was brilliant in getting me a good deal, showing me all the features of the car and making sure everything was to my liking. My only critique would be the stock availability wasn't as vast as I'd hoped for, however, supply chain has caused issues across the board and there isn't much that can be done to account for that.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful

Jaime Rodgers from Wrexham Volkswagen in response to I will always use Wrexham Volkswagen!

Good Morning David, Thank you for your recent review. We are delighted to hear that you chose to return to our Wrexham VW dealership and that the level of service you received once again from Glenn was of a high standard. We will of course cascade these comments to him. As you are already aware stock availability is out of our control but we are delighted that Glenn was able to find the perfect vehicle for you. Can we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had VW Tiguan and T-Rocs for a while.. With my son getting a little older and not needing his pram anymore, plus the cost of fuel now days I decided I would much prefer the slightly smaller T-Roc. Wrexham Volkswagen had a perfect one in stock, I love the colour, low millage and the interior was in such good condition. I have been back to Wrexham VW time and time again, we always deal with Shaun and he is always amazing, knows exactly what we are looking for and always finds me a perfect deal!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Wrexham Volkswagen in response to Great!

Good Morning Maria, Thank you for your 5 Star Review. We are delighted to hear that you have once again chosen to return to Wrexham VW and that you have an amazing relationship with Shaun, we will of course inform Shaun of these great comments of which we are sure he will be delighted. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"A very stealthy car!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my VW T-Roc which I purchased from Wrexham Volkswagen, the main things I liked about the car is the performance and the brakes, it also strikes me as a very stealthy car and I like that feel. The team were great especially Glen, I was very happy from the moment I inquired everyone was very attentive and helped in answering my questions, I will happily recommend Wrexham Volkswagen to anyone in the market for a new motor.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Wrexham Volkswagen in response to A very stealthy car!

Good Morning Mr P, Thank you for your recent review. We are delighted to hear that you love your new VW T-Roc and that your customer journey with Glen and the team was attentive and informative. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Thank you again, Youssef!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 3rd or 4th time we have returned to Wrexham Volkswagen, I feel we have really built a relationship with Youssef who works there, he understands our likes, understands our requirements and just understands us as customers. I bought a Volkswagen ID.5 originally but we have since traded this in for an ID.3 as we were able to get one in a higher spec for the same price, I am waiting to collect the ID.3 which will be ready tomorrow and I can’t wait to get my new car. The experience was very very good and I have no complaints as we never do, Thank you Youssef and the team at Wrexham Volkswagen for all your help!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Wrexham Volkswagen in response to Thank you again, Youssef!

Good Morning Mr I. Thank you for recent review, we are delighted to hear that you have once again returned to the dealership and that you have built up a fantastic relationship with Youssef this is always great to hear and we will of course inform Youssef of these great comments. We hope that you will be delighted with your ID.3. Thank you again for your custom and we look forward to welcoming you back again in the future. Jaime - Swansway Motor Group

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Wrexham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
64 reviews4.7 out of 5 stars — Rated Excellent
Excellent
58
Very Good
3
Average
0
Poor
1
Terrible
2

Add Review

  • Submit new information
  • View 14 more dealership images

    Contact Information

    Address

    Wrexham Volkswagen
    Rhosddu Industrial Estate Main Road
    Wrexham
    Wrexham Principal Area
    LL11 4YL

    Get in touch

    01978 503517
    https://www.swanswaygarages.com/volkswagen/contact-us/wrexham/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Wrexham Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Wrexham Volkswagen
    VAT Number: 823 8072 33


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more